Olivia Jancse Email & Phone Number

Durham, Nc

- Manage key accounts across multiple platforms simultaneously- Evaluate each customers business needs to develop and execute the appropriate implementation plan- Manage customer onboarding, product rollout, and training- Collaborate across internal teams to ensure the product roadmap aligns with customer needs- Manage escalation of customer issues- Proactively evaluate future customer needs for development roadmapping- Identify opportunities for customer growth that bring value and align to their goals and objectives- Provide product management support for integrations- Lead customer trainings and weekly alignment calls - Develop customer lifecycle roadmaps and KPIs- Ability to manage expectations and pivot quickly - Manage large amounts of customer data- Provide customer specific analysis based on individual needs

- Managed multiple customers with various data needs and data types. - Provided consistent value to customers through the analysis of their data- Managed databases and large datasets- Provided attention to detail and QA on all deliverables, both internal and external. - Delivered high quality work in a fast paced, high volume environment- Developed and documented new processes for increased efficiency- Troubleshoot complex problems using GIS software and data analysis

Responsible for creating and updating various Geospatial products, such as web maps, reference maps, thematic maps, and incident maps to support post-disaster operations. Duties include: -Creating and maintaining geodatabases. -Perform tasks using analytical and geo-processing tools in ArcGIS -Fulfill geospatial needs from other departments

Raleigh-Durham, North Carolina Area

Collected field data and created attributes for various utility and telecommunication companies. Identified and located appropriate areas to place new utility and telecommunication cables.

Modesto, Ca

GIS intern for the Viticulture Research department from June 2017 through May 2018. Assumed the role as the interim GIS Analyst from January 2018 through May 2018 after the GIS Analyst in our department took another position. Able to work independently and complete all my responsibilities, as well as tackle new requests in a timely manner. Assisted research scientists on multiple projects by utilizing remote sensing and GIS. Responsibilities: - Analyzed thermal and reflectance imagery using ENVI and ArcGIS to create correlations with ground data. - Downloaded satellite imagery- Created NDVI maps for scientists to reference when making research decisions. - Quality checked and georeferenced imagery- Ran classifications on imagery to separate grape vines and the inter row- Applied corrections to imagery using ENVI- Collected and processed Trimble GPS data- Create and edit geodatabases- Developed project workflows - Data documentation and metadata - Collected and processed field data o Spectral signatures of leaves (ASD Spectroradiometer)o Leaf Area Index (LI-COR 2200)o Photosynthesis/ Gas Exchange (LI-COR 6400)o Infrared thermometero Leaf water potentialProjects:Irrigation scheduling for a ground breaking new technology (Variable rate drip irrigation). - Developed an automation using ModelBuilder in ArcGIS to maximize project efficiency for scheduling variable rate drip irrigation. The ModelBuilder was able to take a satellite image and clip it to a polygon, run a Kriging on the polygon, and output a zonal statistics table to Excel. This automation could run in two minutes and saved the company time and money. GRAPEX (Grape Remote sensing Atmospheric Profile & Evapotranspiration Experiment) To improve irrigation scheduling, GRAPEX aims to map crop water use and stress using evapotranspiration.- Took ground measurements, created maps and processed data- Applied corrections to imagery- Ran correlations between ground data and imagery

Virginia Tech

Updated the U.S. Fish and Wildlife Service's National Wetlands Inventory using ArcGIS. Identified, classified and digitized wetlands using aerial photo interpretation for various regions of the United States. Developed and edited geodatabases with accurate information of current wetlands.

Virginia Tech

Set-up/ installation of remote-access solar-power weather station as part of a mountain summit mesonet (includes transport of station to site via backpack, installation and testing)

Traveled around the Midwest for ten days observing severe weather while studying and tracking storms.

Virginia Tech

Compiled weather station data to assist a PhD student with dissertation research on urban agriculture in Roanoke, VA.