Olivia Johnson Email & Phone Number

Auburn Hills, Michigan, United States

Auburn Hills, Michigan, United States

• Manage invoice collections, coordinating with 12 ASG Project Managers and finance team to ensure timely payments, demonstrating strong organizational skills
• Support Project Managers with various tasks, improving cross-functional communication skills and gaining a comprehensive understanding of project life cycles
• Utilize MS Excel and MS Project for tracking various project metrics, and Oracle for invoicing, developing technical proficiency in all three tools
• Assist with preparation and documentation for both internal and customer meetings, gaining insight into different groups and responsibilities in FANUC as well as improving customer relationships
• Work with Director of ASG Project Managers to address issues by independently resolving problems, or maintaining documentation for handoff to other team members

East Lansing, Michigan, United States

• Promoted twice within three months due to strong performance and organizational impact
• Spearheaded transition to online scheduling and creation of disciplinary action forms, resulting in a zero-tolerance policy for poor work performance
• Conduct interviews, manage the onboarding process, and run training for more than thirty staff members
• Evaluate staff performance and provide constructive feedback

Wixom, Michigan, United States

• Support both internal and external research to capture and analyze Voice of Customer input into new product ideation
• Collaborate with the R&D and Product Engineering teams to further refine market requirements into actionable product specifications
• Supported the sales teams in customer engagement as it relates to specific adoption into the end customer’s IT and OT environment related to optimizing manufacturing processes

Warren, Michigan, United States

• Communicated with borrowers and obtained necessary documents, allowing underwriters to devote time to other commitments, expediting the process
• Assessed credit reports and income documents, determined optimal loan type and interest rate, completing the first step in the loan process
• Maximized branch’s expense reimbursement using Concur, generating an additional monthly return upwards of $2,000

Business Administration And Management, General

Business/Commerce, General