Olivia Jorgensen Email and Phone Number

- Promoted from Sales Associate to Assistant Manager after exceptional sales, leadership and customer service performance- Coordinated with vendors to ensure timely and accurate product deliveries, while managing inventory levels to align with customer demand- Led team of 9 studio employees to ensure smooth operation, proper team training and growth, and monthly goal achievement

- Remained the top seller each month, meeting and exceeding sales goals consistently with 30+ monthly memberships and packages- Recruited potential customer leads, converted first-time guests into members, and retained current memberships- Spoke knowledgeably about infrared sauna benefits and results with clients to optimize customer experience and build trust

- Leveraged industry knowledge to provide tailored consultations and product recommendations to address customer needs and enhance the customer experience-Remained up-to-date on current beauty trends and product innovations to provide customers with relevant and accurate information in a timely manner- Implemented visual merchandising strategies to ensure store organization and highlight promotional items, improving product visibility and attracting customer interest

- Managed end-to-end process of executing the most successful fundraising tenure to-date for Breast Cancer Education & Awareness, securing over $16K for Towson’s ZTA Organization- Crafted and implemented a comprehensive marketing strategy to promote fundraising events across multiple social media platforms, resulting in increased visibility, engagement, and ultimately higher donations- Effectively managed a team of three members, leveraging strong leadership skills to coordinate efforts in organizing and conducting fundraising events

- Orchestrated and facilitated effective sales calls; bridging communication between Health Care Providers and the BD Marketing and Sales teams to boost new product sales; adeptly captured and ensured the timely delivery of all critical follow-ups- Assisted in the creation and implementation of digital marketing initiatives including communication collateral, print, and web- Spearheaded the preparation of product literature, ensuring claim accuracy for final review prior to digital distribution, contributing to a seamless and impactful presentation of product information- Managed franchise customer email communications, including creation, testing, list management, and deliverability monitoring