Olivia Joy Email & Phone Number

As a Reconciliation and Control Administrator at Aegon, I manage core team processes, income, and asset reconciliation for four nominee companies, ensuring compliance with Client Money regulations and procedures. I also handle complex customer queries and issues related to various platform, SIPP, ISA, and mutual fund products and processes, delivering excellent customer service and satisfaction.I hold a master's degree in economics from the University of Essex, where I gained a strong foundation in economic theory, quantitative methods, and policy analysis. I am a quick learner who pays meticulous attention to detail and places high importance on accuracy. I am passionate about applying my analytical and problem-solving skills to the financial sector, and I aspire to grow and develop my career in this field.