Technical Support Manager - Microsoft
Current
Feb 2023 - Present
AeroLeads people directory · profile
Olivia Mccarthy Email & Phone Number
Technical Support Manager of Microsoft at DocuSign
at
DocuSign
1 work email found
@docusign.com
1 phone found area 206
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Manager of Microsoft at DocuSign
Location
United States, United States, United States
Company size
Who is Olivia Mccarthy? Overview
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Quick answer
Olivia Mccarthy is listed as Technical Support Manager of Microsoft at DocuSign at DocuSign, a company with 5526 employees, based in United States, United States, United States. AeroLeads shows a work email signal at docusign.com, phone signal with area code 206, and a matched LinkedIn profile for Olivia Mccarthy.
Olivia Mccarthy previously worked as Technical Support Manager - Microsoft at Docusign and Lead Technical Expertise Manager at Docusign. Olivia Mccarthy holds Associate'S Degree, Marketing, 3.5 from Hawaii Community College.
Company email context
Email format at DocuSign
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{first}.{last}@docusign.com
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AeroLeads found 1 current-domain work email signal for Olivia Mccarthy. Compare company email patterns before reaching out.
Profile bio
About Olivia Mccarthy
Experienced Support education content creator, with a background of Tier III Technical Support representative. Demonstrated history of working with SaaS and networking . Skilled in Customer Service, Technical Support, Voice over IP (VoIP), Sales, SaaS, and Customer Satisfaction. Skilled in project management, policy and process creation, teaching technical content, and creating written technical content.
Listed skills include Technical Support, Troubleshooting, Customer Service, Windows, and 20 others.
Current workplace
Olivia Mccarthy's current company
Company context helps verify the profile and gives searchers a useful next step.
Docusign
9 roles
Olivia Mccarthy work experience
A career timeline built from the work history available for this profile.
Lead Technical Expertise Manager
Create and maintain product knowledge for advanced features and integrations. Curate continued education for the Support team as new features and products are released. Provided support and mentorship to TEMs. Support Delivery management in product prioritization, scope of roles, scope of support on products, and basic project management of each support.
May 2021 - Feb 2023
North America Pride Employee Resource Group Co-Chair
As a chair of the North America Pride employee resource group at DocuSign, I strive to spread our core values: Community, Engagement, Being Real, and Growth. This is accomplished through different avenues, like organizing events, volunteer opportunities, and resources for our LGBTQIA+ community at DocuSign.Specific examples include:1. Organizing guest.
Oct 2019 - Oct 2022
Technical Expertise Manager
Create and maintain product knowledge for advanced features and integrations. Curate continued education for the Support team as new features and products are released.
Aug 2019 - Apr 2021
Tier Iii Technical Support
Responsibilities: Provide support to technical support and other internal departments via chat, phone, and email. Handle difficult technical escalations to ensure resolution and customer rapport. Coaching and mentoring of teammates and tier 2 reps. Advanced technical support the web app, partner apps, internal tools, and API. Handle escalations for.
Sep 2017 - Jul 2019
Tier Ii Technical Support
Apr 2014 - Sep 2017
Voice Cloud Technical Support
Aug 2013 - Apr 2014
Techinical Support Customer Service Rep
Sep 2011 - Aug 2013
Customer Care Agent
Jul 2010 - Apr 2011
Team & coworkers
Colleagues at DocuSign
Other employees you can reach at docusign.com. View company contacts for 5526 employees →
NM
Natalia Monti Bertaglia
Colleague at DocusignSão Paulo, São Paulo, Brazil, Brazil
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NP
Nicole Palermo-Pendola
Colleague at DocusignRoselle, Illinois, United States, United States
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AS
Andrew Smith
Colleague at DocusignMaple Valley, Washington, United States, United States
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CC
Carly Capitula
Colleague at DocusignAlbany, New York Metropolitan Area, United States
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HE
Hazem El Badrashiny
Colleague at DocusignEgypt, Egypt
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AD
Abbey Dodds
Colleague at DocusignOttawa, Ontario, Canada, Canada
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VG
Vithoria Gouveia Pereira
Colleague at DocusignSão Paulo, São Paulo, Brazil, Brazil
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TC
Tanvir Chowdhury
Colleague at DocusignNew York, New York, United States, United States
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MT
Mark Tan
Colleague at DocusignWestmont, Illinois, United States, United States
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DA
Doha Ahmed
Colleague at DocusignCairo, Cairo, Egypt, Egypt
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Natalia Monti Bertaglia
Colleague at DocusignSão Paulo, São Paulo, Brazil, Brazil
View →
NP
Nicole Palermo-Pendola
Colleague at DocusignRoselle, Illinois, United States, United States
View →
AS
Andrew Smith
Colleague at DocusignMaple Valley, Washington, United States, United States
View →
CC
Carly Capitula
Colleague at DocusignAlbany, New York Metropolitan Area, United States
View →
HE
Hazem El Badrashiny
Colleague at DocusignEgypt, Egypt
View →
AD
Abbey Dodds
Colleague at DocusignOttawa, Ontario, Canada, Canada
View →
VG
Vithoria Gouveia Pereira
Colleague at DocusignSão Paulo, São Paulo, Brazil, Brazil
View →
TC
Tanvir Chowdhury
Colleague at DocusignNew York, New York, United States, United States
View →
MT
Mark Tan
Colleague at DocusignWestmont, Illinois, United States, United States
View →
DA
Doha Ahmed
Colleague at DocusignCairo, Cairo, Egypt, Egypt
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3 education records
Olivia Mccarthy education
Associate'S Degree, Marketing, 3.5
Education record
Education record
FAQ
Frequently asked questions about Olivia Mccarthy
Quick answers generated from the profile data available on this page.
What company does Olivia Mccarthy work for?
Olivia Mccarthy works for DocuSign.
What is Olivia Mccarthy's role at DocuSign?
Olivia Mccarthy is listed as Technical Support Manager of Microsoft at DocuSign at DocuSign.
What is Olivia Mccarthy's email address?
AeroLeads has found 1 work email signal at @docusign.com for Olivia Mccarthy at DocuSign.
What is Olivia Mccarthy's phone number?
AeroLeads has found 1 phone signal(s) with area code 206 for Olivia Mccarthy at DocuSign.
Where is Olivia Mccarthy based?
Olivia Mccarthy is based in United States, United States, United States while working with DocuSign.
What companies has Olivia Mccarthy worked for?
Olivia Mccarthy has worked for Docusign, Intermedia, Accessline Communications, and Acs Technologies.
Who are Olivia Mccarthy's colleagues at DocuSign?
Olivia Mccarthy's colleagues at DocuSign include Natalia Monti Bertaglia, Nicole Palermo-Pendola, Andrew Smith, Carly Capitula, and Hazem El Badrashiny.
How can I contact Olivia Mccarthy?
You can use AeroLeads to view verified contact signals for Olivia Mccarthy at DocuSign, including work email, phone, and LinkedIn data when available.
What schools did Olivia Mccarthy attend?
Olivia Mccarthy holds Associate'S Degree, Marketing, 3.5 from Hawaii Community College.
What skills is Olivia Mccarthy known for?
Olivia Mccarthy is listed with skills including Technical Support, Troubleshooting, Customer Service, Windows, Telecommunications, Customer Satisfaction, Cloud Computing, and Call Centers.
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