Olivia Klein Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Liaise with the sales team to monitor sales and services performance in order to ensure business growth. Developing communication strategies and programs to build relationship with our partner bank with respect to sales production,retention and overall branding.Report to CPO and work closely with our Bancassurance partner.

Auckland, New Zealand

Led all streams bought on by the new Financial Advice Regime for AIA. Including Legalapplications and contracts, Supervision (QFE and aligned channel) process and advice document enhancements, technology change, internal/external business change and change management.

Auckland, New Zealand

Project role to analyse the current state of investments, risk, compliance, reporting and systems in order to propose a future state target operating model to align AIA NZ to AIA Group following the acquisition of Sovereign Insurance by AIA.• Current state deep dive analysis• Perform gap analysis between the current state versus the AIA Group requirements• Formulate multiple future state options that include risk, benefit and cost analysis.• Propose a future state AIA Group Investments Target Operating Model while meeting local requirements.

Auckland, New Zealand

My departure I was asked by the Commercial Manager at Billabong to stay on for a further 6 months to complete a HRIS project I was involved in previously as the HR Manager. There was a decision to roll out the HRIS in phases. I managed the first phase and this was to implement a new; Payroll, Time & Attendance and Leave Management system & procedures to the business. Project included: - The lead on the roll out of Zambion -a cloud-based Payroll system- for the entire NZ business. - Project planning - Testing of both the historic and new systems - Implementation of the system - Training all relevant stakeholders across the business - Trouble shooting - Assisting development of the system - Managing all communication to the business

Auckland, New Zealand

Providing assistance and advice to a wide range of customers including head office staff, Franchisees and Restaurant employees. As well as supporting the wider HR teams to ensure the needs of both internal and external customers are meet. Lead for recruitment within head office and lead of the Wellness project.