Olivia Kluener Email & Phone Number

Cincinnati, Oh, Us

Hebron, Kentucky, United States

- Oversees key projects & product timeline using ERP systems in collaboration with cross functional teams. Often providing performance reports, data, and analysis to management.- Meets with new and existing vendors weekly to discuss product development & negotiate costing in order to maintain strong partnerships.- Regularly consults with quality assurance & logistics teams to ensure compliance with necessary tariffs, laws, and regulations.- Accounts for inventory in collaboration with sales & licensing teams to ensure timely sales, accurate order quantities, & licensor approvals.- Manages individual business segments to ensure product mix meets company goals, and fulfills requirements set by licensors and retail customers. - Partners with sales, buying & operations teams to accurately plan quantities for purchase orders. - Maintains deep knowledge of competitive products and players in order to develop strategies and products to address key counterparts.

Fairfield, Ohio, United States

- Collaborates with warehouse to ensure timely shipment of product to over 125 Fred Meyer stores and assisting with other Kroger Divisions. - Analyzes Kroger’s 8451 Market 6 sales data to generate store reports for senior leadership, optimize inventory levels, and allocate product to stores. - Communicates effectively with corporate buyers to ensure purchase orders are correct and tracking is received. - Problem solves with store management and third-party merchandisers in time sensitive situations. - Utilizes QuickBooks to bill customers, generate company sales reports, and other accounts receivable and accounts payable functions.

Bowling Green, Ohio, United States

- Attended bi-weekly classroom meetings, supervising a smaller group of students in order to give students more individual attention in a large classroom with one professor.- Assisted the professor in organizing the learning environment, preparing and maintaining materials, as well as grading tests & homework.

Bowling Green, Ohio

- Verified and tracked attendance of students, observed student performance, contributed to reports, and maintain records as required- Responsibly handled student's confidential and sensitive information being sure to remain within all FERPA laws and guidelines

Fairfield, Ohio

- Maintained a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising- Assisted the execution on merchandising directives- Demonstrated strong analytical skills including the ability to distill, synthesize and draw conclusions on large amounts of data- Demonstrated product knowledge, understanding customer demand and merchandising best practices to recommend selection and placement- Communicated and educated associates on key priorities to support sales, service and loyaltyHandled customer inquiries and complaints- Collaborated with fellow store executives to identify trends and opportunities to make business recommendationsHandled cash and counted final safe deposits- Completed a final store walk through with the district manager to demonstrate knowledge and understanding of sales and credit goals, merchandising techniques, and customer experience.

New York, New York

- Maintained Microsoft excel sheets tracking fabric inventory in order to make important replenishment decisions- Coordinated with multiple departments in order to arrange for fabric swatches and samples to be sent- Organized rejected and approved lab dip swatches of future season fabrics- Assisted with competitive analysis for upcoming seasons and sourcing custom fabrics in the garment district. - Managed fabric sample and lap dip swatches for review by product development, design, and photography teams.

New York, New York

- Developed samples through research & development, assisted in tech packs, and light sewing.- Assisted production with quality control and documentation of customer orders.- Communicated with customers via email in order to verify fabric or swatch orders.- Recorded and tracked shipments from both sides of the supply chain- Filing of past season swatches in logical manner and replenishment when necessary.- Prepared fall collection for sales by organizing and packaging samples for trade show.

Cincinnati, Ohio

- Effectively read plan-o-grams in order to accurately display merchandise- Responsible for conducting resets & surveys, tagging & placement of new items, displaying signage & assembly of products, processing product recalls & managing deliveries.- Responsible for capturing & submitting reports at a store level.- Efficiently communicated with co-workers in order to quickly solve problems and prevent future mistakes.

Cincinnati, Ohio, United States

- Supported sales floor, fitting room, check out, and back of house processes, as required- Offered information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently while providing excellent customer service- Leveraged omni channel offerings to deliver a frictionless customer experience

Bowling Green, Ohio

Facilitated social, academic, and personal adjustment of students to the residence hall and university.Developed a sense of community among residents and members of a floor, residents of a hall and active participants in the residence life system.Ensured safety and security by performing routine duty checks of the facilities.Responsibly handled resident's confidential and sensitive information being sure to remain within all FERPA laws and guidelines

Bowling Green, Oh

Verified and tracked attendance of students, observed student performance, contributed to reports, and maintain records as requiredResponsibly handled student's confidential and sensitive information being sure to remain within all FERPA laws and guidelines

Bachelor Of Science - Bs, Apparel Merchandising And Product Development

Activities and Societies: National Retail Federation Student Association 2019-2020 - Executive Board Member - Event Planner 2016 - 2018.

Textile Development & Marketing Aas

One-year visiting student AAS program GPA : 3.9