Olivia Knott Email and Phone Number

Provided attentive and personalized service in an upscale Italian restaurant, delivering food and beverages, and addressing guest needs to ensure a seamless dining experience. Maintained thorough knowledge of menu items and wine pairings, while collaborating with team members.

In addition, to greeting guests and upselling products, I enhanced customer service satisfaction by efficiently handling transactions and addressing inquiries. Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Engage with customers to satisfy their needs and provide a positive dining experience. Collaborate with kitchen staff and management to ensure coordination and a smooth workflow.

Guided groups of up to 20 visitors through the historic brewery grounds while reciting and delivering the detailed 15-page tour script from memory.

Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service. Engaged with children on individual basis to build positive relationships and promote learning.