Olivia Lacey Email & Phone Number

Birmingham, Alabama Area

-provide high quality hospitality and service to guests enjoying Italian fine-dining, ensure each guest contacted leaves completely satisfied, fulfill the BRIO mission statement: "At BBRG, we strive to be the Best Italian Restaurant Company in America and we want our people to know they work with best. We will develop loyal, lifelong Guests by delivering the highest quality food and service, to each Guest...at each meal...each and every day."

Homewood, Al

-Responsible for opening and closing duties and keeping records of safe deposits, change funds, transactions, and inventory via physical paperwork and virtual programs-Lead and manage a crew to represent Chick-fil-A's standards, -Maintain excellent customer service in accordance with this establishment's mission statement-Properly trained in various positions of the store including but not limited to breading, food handling and preparation, front counter service, and several administrative tasks-Exemplified professionalism and leadership through encouraging, mentoring, and training team members and consistent high-quality customer service-Created several documents via Microsoft Word and Excel to implement job aides, closing checklists, and inventory forms for ease of use and organization

Moss Point, Ms

-Coordinated two teams of craftsmen in conjunction with fellow coordinators to complete company goals-Attended weekly update meetings to inform on-site contractors of work status-Ordered materials for upcoming projects and assisted in steel commodity tracking-Participated in Safety Committee Plant “Walk-Downs” to ensure safe practices, identify hazards, and correct actions where applicable

Birmingham, Alabama

-Marketed the Course Hero Knowledge Drive, recruited new members, uploaded original documents to donate books to Books for Africa's project in Gambia-Built a team of 27 members that have contributed over 1000 unique pieces of content equating to 101 book donations to date-Graduated from the Professional Development Program which consisted of weekly projects and workshops in Communication, Marketing, Social Media, and Innovation, while working with a Course Hero mentor

-Organizing and conducting daily practices to strengthen skills-Empowering young women by being their mentor, providing constructive criticism, and helpful advice from personal experience for every-day life-Networking and building relationships with other coaches, schools, and parents to allow for a smooth, progressing season

Exercised memory of menu and store policies, house-keeping, respectful customer service, and daily application of business/consumer math

Birmingham, Al

-Determined flood-zoned properties using the Geographic Information System (GIS) program -Exercised effective organizational skills -Used multiple resources to perform various office tasks

Birmingham, Alabama Area

-Performed multiple office tasks including but not limited to filing invoices, operating office equipment, and using Microsoft Office-Acquired knowledge of construction and civil engineering

Bachelor Of Science - Bs, Civil Engineering

Activities and Societies: Sigma Alpha Lamda (SAL), Society of Women Engineers (SWE), National Society of Black Engineers (NSBE), American.

Education record

Activities and Societies: Student Government Association (SGA), volleyball (C), basketball (C), cheerleading, track & field, office aide.