Olivia L. Email & Phone Number

Vancouver, BC, CA

• Manage multiple tasks in a fast-moving environment by quickly and accurately processing prescriptions to ensure availability of medication pick-up
• Conduct detail-oriented administrative duties such as data entry, filing, and maintaining patient records for up-to-date, accessible information
• Exhibit proficient communication abilities by answering customer inquiries and collaborating with a pharmacy team of five to quicken pharmacy operations

• Supervised a team of six cashiers, ensuring effective communication and coordination among team members to deliver seamless customer service during high-traffic periods
• Provided timely customer assistance by prioritizing inquiries based on urgency, ensuring efficient issue resolution and enhancing overall customer satisfaction
• Developed adaptive problem-solving skills in a fast-paced, high-pressure setting to increase the speed and number of customer transactions handled

Vancouver, British Columbia, Canada

• Oversaw designated event areas, ensuring guest safety and adherence to venue policies, leading to optimal operations
• Coordinated with supervisors and security personnel to manage crowd control and address potential issues, resulting in a safe and well-organized event environment
• Delivered high-quality guest services by promptly addressing questions and providing assistance, leading to improved guest satisfaction and contributing to a positive event experience