Olivia L. Email & Phone Number

Sydney, NSW, AU

• Through working as a Customer Experience Crew (CEC) Member at McDonald's part-time while in high school, I was able to develop crucial skills. Working as a CEC member encompassed conducting various tasks and ensuring a.
• Enhanced customer satisfaction by ensuring order accuracy and handling customer concerns or complaints with professionalism and courtesy
• I was on the frontline of customer service which included taking orders at the counter, handling drive-thru orders and addressing customer inquiries, and learning to provide a friendly and efficient service experience
• Assisted with basic food preparation tasks, such as assembling orders or packaging items which demonstrated attention to detail
• The fast-paced environment enabled me to improve my team collaboration as I would effectively work with colleagues to ensure smooth operations and provide excellent customer service
• Working in a fast-paced environment required me to stay focused, work efficiently and manage time effectively to handle a high volume of customer orders