Olivia Lynch Ward Email & Phone Number

County Galway, Ireland

Galway, County Galway, Ireland

Dublin, County Dublin, Ireland

18 month graduate program with TikTok SMB Client Services

Wrigley Field, Chicago Illinois

Completed my J1 as a Cashier working for Levy Restaurants in Wrigley Field Chicago, home of the Cubs MLB team!

Two Mile House, Kildare

Greeted and welcomed guests warmly, taking accurate food and drink orders, and ensuring timely and accurate delivery of orders. Showcased proficiency in preparing and serving a wide variety of beverages, including cocktails. Displayed quick thinking and effective problem-solving abilities to address customer complaints and resolve issues promptly and professionally.Took charge of stock management and forecasted supply and demand requirements to ensure stock availability.

Newbridge, County Kildare, Ireland

Daily updating of Social Media Platforms.Created engaging posts and stories.Organising of 1 on 1 client appointments.Managing Wordpress Website.

Dublin, County Dublin, Ireland

Created a knowledge framework to support the resolution of advertiser queries.Worked with team members in other regions to ensure the application of this framework would be successful in the local context. Led a recruitment research project with colleagues from across EMEA & presented recommendations to the early careers team.

Oranmore, County Galway, Ireland

High level of customer service, self-supervision, cash handling and guiding guest through a memorable experience.Upheld 4 Star Quality and Service.Investigated and resolved food quality, employee and service complaints.Took charge of end of night duties such as making sure all payment of bills is received.Supported the training and development of new employees.Complied and maintained Covid-19 procedures.Kept good relationships with staff to ensure that food is delivered quickly and presented professionally.

10 weeks work placement working on creating brand culture and alignment, tone of voice and competitors for an up and coming energy drink brand. Also creating instagram posts and captions for different social media accounts ran by the agency.

Kilcullen, County Kildare, Ireland

Managing of Shift and employees.Daily Cash Management and responsibility of Safe.Daily Procedural Checklists.Handling customer complaints.Communicated with customers regarding orders, comments, and complaints. Audit Training Performance of Staff.Delegating tasks to staff.Having great knowledge of menu and procedures to train in new staff.Trained staff to a high standard to ensure food and hygiene safety as well as maintaining speed and efficiency within the workplace.

Bachelor Of Business Hons, Sales And Marketing

Studied Modules Year 4 – Semester 7 Global Marketing and Sales Strategy, Intellectual Property Law, Multi-Channel Retail Strategy, Brand.

Bachleor Of Business Hons, Rural Enterprize And Agri-Business

Leaving Certificate

I left Secondary School with great grades and relationships with both my peers and teachers. During my time in secondary school I got very.