Olivia Mccarthy Email & Phone Number

East Lansing, Michigan, United States

Key Responsibilities: - Provide excellent customer service by promptly taking orders, answering questions, and ensuring a welcoming environment for all patrons.- Collaborate with team members to ensure timely order fulfillment during peak hours, resulting in improved customer satisfaction and reduced wait times.- Manage inventory by restocking supplies, organizing product displays, and maintaining cleanliness in work areas to ensure smooth operations.

Plymouth, Michigan, United States

Plymouth, Michigan, United States

Key Responsibilities:- Assist in answering phone calls, taking reservations, and providing accurate information about restaurant services and policies - Collaborate with servers and management to accommodate special requests and maintain smooth service flow - Communicate with guests and colleagues to coordinate seating, resolve issues, and enhance dining experience - Uphold high cleanliness and presentation in dining area, including monitoring table turnover, setting and arranging banquets, and cleaning up event rooms

Naperville, Illinois, United States

Overall Description:To provide excellent customer service and contribute to the smooth operation of the restaurant by efficiently serving food and beverages to customers.Key Responsibilities:• Processed and maximized sales transactions, handled different forms of payments, issued change while adhering to established cash handling procedures• Utilized POS system to calculate totals, apply discounts, finalize transactions efficiently• Provided outstanding customer service, gaining high satisfaction scores from customers, leading to employee of the month in January of 2022 out of 40 employees • Facilitated deep cleaning of production line, food pre-preparation for next day to close store • Adapted to different roles within store including cashier, food prep, and front-of-house duties to grow our team’s success

Bachelor'S Degree, Marketing, Junior

Activities and Societies: MSU Outdoors Club, MSU Women in Business Student Association.

Education record