Olivia Mccarthy Email & Phone Number

East Lansing, Michigan, United States

Key Responsibilities: - Provide excellent customer service by promptly taking orders, answering questions, and ensuring a welcoming environment for all patrons.- Collaborate with team members to ensure timely order fulfillment during peak hours, resulting in improved customer satisfaction and reduced wait times.- Manage inventory by restocking supplies.

Plymouth, Michigan, United States

Plymouth, Michigan, United States

Key Responsibilities:- Assist in answering phone calls, taking reservations, and providing accurate information about restaurant services and policies - Collaborate with servers and management to accommodate special requests and maintain smooth service flow - Communicate with guests and colleagues to coordinate seating, resolve issues, and enhance dining.

Naperville, Illinois, United States

• Overall Description:To provide excellent customer service and contribute to the smooth operation of the restaurant by efficiently serving food and beverages to customers.Key Responsibilities:
• Processed and maximized sales transactions, handled different forms of payments, issued change while adhering to established cash handling procedures
• Utilized POS system to calculate totals, apply discounts, finalize transactions efficiently
• Provided outstanding customer service, gaining high satisfaction scores from customers, leading to employee of the month in January of 2022 out of 40 employees
• Facilitated deep cleaning of production line, food pre-preparation for next day to close store
• Adapted to different roles within store including cashier, food prep, and front-of-house duties to grow our team’s success

Bachelor'S Degree, Marketing, Junior

Activities and Societies: MSU Outdoors Club, MSU Women in Business Student Association.

Education record