Olivia Miller Email & Phone Number

Are you ready for one-on-one business consulting backed by a company with nearly 100 years of service experience?It’s my job to listen to your challenges and match them up with a Midco resource to make you succeed. We can customize a solution that streamlines processes, resulting in an increase in operational efficiency and even revenue.My day-to-day:• Identify opportunities and sell Midco services to new and existing clients.• Develop and provide sales consultations on… Show more Are you ready for one-on-one business consulting backed by a company with nearly 100 years of service experience?It’s my job to listen to your challenges and match them up with a Midco resource to make you succeed. We can customize a solution that streamlines processes, resulting in an increase in operational efficiency and even revenue.My day-to-day:• Identify opportunities and sell Midco services to new and existing clients.• Develop and provide sales consultations on technology solutions, including but not limited to: internet, phone, and TV.• Possess a thorough understanding of the customer’s business and match services with the exact needs. • Collaborate within and outside departments to find creative solutions to meet customer needs.• Interpret and address competitive offers and provide counteroffers.• Coordinate with technical personnel to ensure consistency, quality, and customer satisfaction.• Build and maintain strong relationships based on trust and mutual respect with potential and existing clients and within the community.• Accurately prepare customer estimates and contracts. Show less

Round Rock, Texas, United States

Led a team of 9 Inside Account Managers supporting Tier 1 SLED and Commercial Customers in the Arkansas and East Texas market.• Spearheaded headcount by managing attrition, opening new REQs, recruiting, and interviewing new talent for entire sales organization resulting in less downtime in open positions• Conducted Quarterly Business Reviews (QBRs) to develop and execute a sales strategy to exceed revenue quota• Used Salesforce to generate detailed sales forecasts, in addition… Show more Led a team of 9 Inside Account Managers supporting Tier 1 SLED and Commercial Customers in the Arkansas and East Texas market.• Spearheaded headcount by managing attrition, opening new REQs, recruiting, and interviewing new talent for entire sales organization resulting in less downtime in open positions• Conducted Quarterly Business Reviews (QBRs) to develop and execute a sales strategy to exceed revenue quota• Used Salesforce to generate detailed sales forecasts, in addition to providing weekly updates to sales leadership on purchase orders next steps, which drove decision-making• Collaborated with cross functional teams to drive engagement and revenue growth across all Lines of Business▪ Exceeded FY22H2 Sales Quota at 152% to plan▪ Recognized as FY22H2 Central ISM of the half▪ Exceeded FY21H2 Sales Quota at 144.77%▪ Recognized as FY21H2 Gulf Coast Region ISM of the Half Show less

Round Rock, Texas

Led a team of 8 Inside Account Managers supporting Tier 1 SLED Customers in the Austin public market.• Conducted Quarterly Business Reviews (QBRs) to develop and execute a sales strategy to exceed revenue quota• Coached and developed direct reports on a regular basis to improve individual success• Identified and removed roadblocks for direct reports to enable team to do their best work ▪ Exceeded FY20H2 Sales Quota at 114% to plan▪ Exceeded FY20H1 Sales Quota at 132% to… Show more Led a team of 8 Inside Account Managers supporting Tier 1 SLED Customers in the Austin public market.• Conducted Quarterly Business Reviews (QBRs) to develop and execute a sales strategy to exceed revenue quota• Coached and developed direct reports on a regular basis to improve individual success• Identified and removed roadblocks for direct reports to enable team to do their best work ▪ Exceeded FY20H2 Sales Quota at 114% to plan▪ Exceeded FY20H1 Sales Quota at 132% to plan▪ Exceeded FY19H2 Sales Quota at 114% to plan Show less

Round Rock, Texas, United States

Led quarterly new hire program providing fundamental sales development training for all new hires supporting every United States sales organization.• Hired to launch New Hire Sales Academy Program for Round Rock Site Campus resulting in faster time to ramp for reps once assigned to territory and earlier success in quota attainment• Created curriculum for the 13-week program alongside the other two site leads• Provided training and development for selling skills, product… Show more Led quarterly new hire program providing fundamental sales development training for all new hires supporting every United States sales organization.• Hired to launch New Hire Sales Academy Program for Round Rock Site Campus resulting in faster time to ramp for reps once assigned to territory and earlier success in quota attainment• Created curriculum for the 13-week program alongside the other two site leads• Provided training and development for selling skills, product knowledge, and tools proficiency• Assessed growth of each rep and provided 1x1 coaching for best practices and career development• Established relationships with each Sales Director to decide hiring needs• Coordinated with each Sales Segment to determine placement of reps from the program every quarter Show less

Round Rock, Texas, United States

Provided account managers support in either onboarding or skills development across sales organization.• Developed and utilized a programmatic checklist to facilitate onboarding of all New Hires in Central Organization which reduced inconsistencies in training and improved uptime of new reps• Provided 1:1 coaching to account managers that fell in the bottom 25% of metric scorecards • Tracked progress of SMART goals for both new hires and bottom 25% reps• Assisted in creating… Show more Provided account managers support in either onboarding or skills development across sales organization.• Developed and utilized a programmatic checklist to facilitate onboarding of all New Hires in Central Organization which reduced inconsistencies in training and improved uptime of new reps• Provided 1:1 coaching to account managers that fell in the bottom 25% of metric scorecards • Tracked progress of SMART goals for both new hires and bottom 25% reps• Assisted in creating and executing sales strategy for business organization Show less

Round Rock, Texas, United States

Served as a consultative seller who oversaw the entire Dell Technologies portfolio and supported Tier 1 SLED customers in Oklahoma and Arkansas.• Worked closely with overlay teams to solve customer problems and provide solutions• Continually prospected and networked to find new opportunities and add to pipeline and exceed quota• Focused on customer retention and account growth year over year• Managed and organized the response to competitive customer RFP’s• Exceeded FY17… Show more Served as a consultative seller who oversaw the entire Dell Technologies portfolio and supported Tier 1 SLED customers in Oklahoma and Arkansas.• Worked closely with overlay teams to solve customer problems and provide solutions• Continually prospected and networked to find new opportunities and add to pipeline and exceed quota• Focused on customer retention and account growth year over year• Managed and organized the response to competitive customer RFP’s• Exceeded FY17 Sales Quota all four quarters for an average attainment of 148% Show less

Round Rock, Texas, United States

Acted as a consultative seller and managed the entire Dell Technologies portfolio that supported Tier 1 SLED customers in Oregon, Utah, and Nevada.• Developed relationships with new and existing customers which resulted in revenue growth year over year• Built and leveraged relationships within the partner community in order to better support customers• Assisted in creating and implementing sales development strategy• Exceeded FY15 Sales Quota all four quarters for an average… Show more Acted as a consultative seller and managed the entire Dell Technologies portfolio that supported Tier 1 SLED customers in Oregon, Utah, and Nevada.• Developed relationships with new and existing customers which resulted in revenue growth year over year• Built and leveraged relationships within the partner community in order to better support customers• Assisted in creating and implementing sales development strategy• Exceeded FY15 Sales Quota all four quarters for an average attainment of 145% Show less

▪ Successfully planned and executed store launch of Microsoft Windows 8▪ Responsible for all Employee Training on Microsoft Windows 8 OS▪ Consistently ranked the #1 Sales Employee in the Computers Department for Scored Performance Metrics▪ Attended and Completed Microsoft Training in Houston, TX▪ Responsible for completion of regular on the floor sales coaching for all part time employees▪ Responsible for tracking the progress and ensuring the completion of all employees’… Show more ▪ Successfully planned and executed store launch of Microsoft Windows 8▪ Responsible for all Employee Training on Microsoft Windows 8 OS▪ Consistently ranked the #1 Sales Employee in the Computers Department for Scored Performance Metrics▪ Attended and Completed Microsoft Training in Houston, TX▪ Responsible for completion of regular on the floor sales coaching for all part time employees▪ Responsible for tracking the progress and ensuring the completion of all employees’ online learnings▪ Recognized as the #1 Performing Sales Employee in the whole Austin market for September and October FY’14▪ Consistent performance leader in Customer Satisfaction Index Survey Show less