• Produce, edit and design digital content for YouTuber Creator • Edit, manage, and supervise video post-production projects and assets.• Produce and edit videos for publication on YouTube and English learning platform• Document the plan, process, and progress for each video. • Report on video production and associated video metrics. • Respond to an agile and constantly evolving global environment.

∙ Analyze risk on customer accounts, making some decisions to ensure recovery while maintaining high customer satisfaction levels via VOCM scores.∙ Ensure maximum recovery on CM accounts through inbound/ outbound telephone contact and all spending decision within tight time frames.∙ Provide excellent customer service whilst following internal risk policies.∙ Responsible to handle Gov’t DRP accounts and ensure all payments accurate within mistake. ∙ Ensure Gov’t DRP daily duties… Show more ∙ Analyze risk on customer accounts, making some decisions to ensure recovery while maintaining high customer satisfaction levels via VOCM scores.∙ Ensure maximum recovery on CM accounts through inbound/ outbound telephone contact and all spending decision within tight time frames.∙ Provide excellent customer service whilst following internal risk policies.∙ Responsible to handle Gov’t DRP accounts and ensure all payments accurate within mistake. ∙ Ensure Gov’t DRP daily duties and monthly report completed, dunning effectiveness and efficiency.∙ Verify all of the BP re-negotiation payments, and prepare agreements and negotiate with cm∙ Responsible for supporting all audits process for JCIC and Gov’t DRP. ∙ Company engagement member, communicate with colleagues from different teams to arrange engagement events for GSG colleagues every month Show less

∙ To field enquiries, check availability, quote accordingly, convert and then plan events at the Hotel∙ To enter all enquiries, bookings, denials and cancellations into the appropriate Hotel’s diary system∙ To respond to all enquires via the appropriate channel and within the given deadline∙ To liaise with all operational departments (e.g. Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure that all requirements are met and revenue is maximized∙ Responsible… Show more ∙ To field enquiries, check availability, quote accordingly, convert and then plan events at the Hotel∙ To enter all enquiries, bookings, denials and cancellations into the appropriate Hotel’s diary system∙ To respond to all enquires via the appropriate channel and within the given deadline∙ To liaise with all operational departments (e.g. Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure that all requirements are met and revenue is maximized∙ Responsible for ensuring clients are invoiced correctly.∙ To work with the Revenue Department, Sales & Marketing Department and Accounts Department to ensure that suitable contracts and payment plans are agreed• Attending any site visits, planning meetings, tastings or other occasions as required by a client Show less

∙ Responsible in handling and responding to customer email and phone inquiries ∙ Communicate and coordinate in team decision making for arising problems∙ Assist in translating for project documents and templates ∙ Monitor and manage different project titles∙ Prepare monthly project report

∙ Responsible in comparing and verifying information data with passenger’s tickets ∙ Ensured the border regulations on passengers visas and luggage are followed∙ All other relevant administrative work as instructed