Project management - lead all aspects during clients onboarding cycle, implementation, training phase Provide excellent client communication - via, email, phone and web meetings Product expert - upsell, and education of additional products and servicesConflict management, solution expert - providing excellent customer support for technical issues/concernsEstablish meaningful relationships - with clients, sales team and other business departmentsTeamwork - assisting other team members with specific accounts or questions

Complete oversight - recruitment, onboarding, training, offboarding - clinical and non-clinical positions Setup of benefits, medical leave, payroll set up, walkthrough, processing +100 team members Team culture - created ongoing employee appreciation and engagement programs Completed payroll software transition - supervised all aspects of transition /implementation phase Maintenance of all data for new new and current employee information and other material contentConducted Performance reviews, corrective action plans

Client Relationship buildingData tracking, analysis and utilization Complete payroll oversight 70+ employeesDepartment specific budget oversight, revenue growth of cost center areas Subject Matter Expert Committees Quality control, assurance and compliance, Development, launch & implementation of EMR - IT- System /Software systems Innternal & External Marketing Oversight

Instrumental part of Pre-opening and opening 55,000sqft. facility - 2013-2014Department Oversight- Fitness staff, Personal Trainers, Group Exercise Instructors, Clinical Integration Launch, implementation and development of various ancillary services and medical programs Scheduling and budgeting, Payroll, Cost analysis, revenue growthCommunity outreach, SOP's and P"P's Software Implementation - PowerWeb Medical Advisory Board Committee

Class instructorTracking class attendance Personal TrainerFitness specialist -working with different populations Establishing employee wellness programs