Olivia Payre Email & Phone Number

Vancouver, British Columbia, Canada

- Provide on-site support during events at BC Place and Rogers Arena, validating and scanning event tickets, addressing guest inquiries, resolving issues, and ensuring a seamless and enjoyable experience for all attendees.

Vancouver, British Columbia, Canada

- Oversee train departures by coordinating boarding procedures, ensuring passenger safety and adherence to schedules. - Check passengers' tickets, provide directions, and assist with boarding requirements, addressing any concerns or special needs with empathy and efficiency.- Manage the handling and loading of luggage onto the train, ensuring proper storage, and organization.- Facilitate smooth train arrivals by welcoming passengers, assisting with luggage retrieval, and ensuring timely exits from the station.- Collaborate closely with colleagues through radio to ensure seamless operations, effective communication, and exceptional customer service.

Richmond, British Columbia, Canada

- Coordinated supply chain operations and managed payroll for the production department, ensuring accurate timekeeping, compliance with labor laws and collective agreement, timely processing of payments.- Reviewed and processed purchase orders, managed data, and generated reports using ERP systems, providing valuable insights and support to the production manager.- Provided administrative support to various departments, handling confidential information, maintaining records, and ensuring proper organization of documents and files.- Managed procurement, ordered specific products and supplies, leveraging online platforms and coordinating logistics for shipments with suppliers like Uline, Grainger and Staples.

Vancouver, British Columbia, Canada

- Led a corporate Pokeworks store, setting the standard for franchise operations and ensuring an outstanding customer experience. - Oversaw all aspects of store performance, including productivity, budgets, sales targets, and compliance with company standards and procedures.- Utilized financial tools to analyze reports, identify trends, and implement strategies to address performance issues and maximize profitability.- Provided comprehensive leadership through training, coaching, and counselling to enhance team performance and promote professional development. Fostered a positive work environment by inspiring and motivating team members to embody the core values and culture of Pokéworks.- Managed all aspects of the hiring process, including interviewing, and maintained strict compliance with food safety protocols and restaurant equipment maintenance standards.

Dunedin, Otago, New Zealand

- Assessed federal benefit payment entitlements, monitored eligibility, and provided prompt and accurate assistance to clients, ensuring compliance with regulations and delivering exceptional service.- Efficiently managed the release of benefit payments, resolving inquiries and addressing client needs with professionalism and empathy.

Sydney, New South Wales, Australia

- Diagnosed and resolved device issues for clients, delivering clear troubleshooting instructions and ensuring timely resolution of technical issues to maintain smooth operation of services.- Provided efficient and courteous assistance to clients, demonstrating strong communication skills and a customer-focused approach.

Paris, Île-De-France, France

- Directed daily operations, cash control, inventory management, and staff supervision, ensuring exceptional standards of service and productivity. - Trained, and supervised staff, fostering a positive work environment and promoting teamwork and collaboration. Implemented effective strategies to enhance productivity, streamline operations, and optimize revenue.

Paris, Île-De-France, France

Assisted in developing plans and goals for the department, working closely with the director to coordinate and supervise daily operations. This involved creating reports and submitting them to the director or other executives, while also monitoring the attainment of objectives.

Master'S Degree, Business Administration And Management, General

M1 - Marketing And European Management, Business, Management, Marketing, And Related Support Services

1 year University Exchange Universidad la Marista, Merida, Mexico. 2010 - 2011