Olivia Raines Email and Phone Number

Develop brand kits for entrepreneurs and provide ideas on how to promote brand awareness.Design logos, social media graphic templates, content ideas, and websites while insuring it aligns with brand identityInterview entrepreneurs to understand the business needs and their demographics to advise how to brand their business.

Answered inbound calls from customers, quickly assessed customer needs and proactively provided solutions. Provided superior customer service while handling inbound calls for order placement and product inquiry. Documents details of customer interaction into system while on the phone. Drove repeat business by providing, excellent service, accurate and thorough product and service knowledge to customers and through relationship building with customers. Kept customers informed on the status of their order, reconciles errors in a cost effective manner, resolves post-order issues such as returns and followed up to ensure all customer needs were fulfilled. Where needed, acted as liaison between customer and manufacturer, as well as between customer and freight carrier.

Assisted in planning a interactive leadership meeting and servicesFollowed plans/directions/schedules and acted with a sense of urgency to meet the changing priorities, needs and demands of the ministry.Designed business cards to promote services and information cards to encourage people to volunteer.

Managed CEO's schedule and emails.Captured and edited photos and videos that aligned with the brand and increased authentic engagement with audience.Designed graphics for the company’s marketing emails, YouTube, podcast, and instagram to assist with driving results in sales.Monitored, created posts for the online community to increase engagement that aligned with brand.Assisted owner in online marketing campaigns and projectsDeveloped and implemented social media campaignsMonitored projects and campaigns

Provided opportunities for residents to engage in activities and dialogue that facilitate the development of meaningful relationships with others.Assisted residents in proactively addressing individual and community conflict.Created events that encouraged diversity and inclusiveness.Used marketing techniques to promote community events.Designed newsletters for the students that contained various college tips.

Followed plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the businessDemonstrated business acumen to drive sales results and achieve individual and store goals in line with company initiativesEffectively promoted all Brand Initiatives (Credit, Reward, Email Capture, etc.) and achieve all personal goals Managed floor sets, sale signage, and window displays.Managed Eva's boutique and ensuring customer received the excellent and engaging customer service while having fun. Persuaded customers into purchases while being honest, helpful, and providing a fun environment. Exceeded monthly sales every month.Planned and setup store events.