Olivia Rivers, Shrm-Cp, Phr Email & Phone Number

Tampa, FL, US

• Strategic partner to the organization’s leadership team.
• Managed HR processes and implemented process improvements and automation.
• Developed training content and presented to all levels of leadership.
• Oversaw projects relating to internships, corporate ESG, career pathing, stay interviews, external resource compliance, company engagement surveys and onboarding/offboarding experiences.
• Successfully managed employee relations issues, conducted investigations, and consulted with legal team when necessary.
• Successfully managed organization changes, retention strategies, and reduction in force.

Houston, TX, US

-Provide guidance and advisement for leaders, managers and supervisors with employee relations, performance management and training needs-Properly address employee issues, conduct investigations and administer employee status changes and terminations-Identify training needs, creating content and administering learning virtually and in-person-Work with.

Houston, TX, US

• Updated and consolidated company policies for clear concise guidance for employees and managers.
• Assisted team with data analysis and validation for new HRIS system, Ultimate Software.
• Testing HRIS system in order to move forward with transition from ADP.
• Created and delivered training for the new HRIS system implementation for all U.S. employees and managers.

Richmond, TX, US

• Administered a variety of complex critical employee programs focused on leaves of absence, drug screening, unemployment, AAP, and employee awards and recognition, deploying human resources expertise to maintain.
• Utilized various human resources-related metrics and assessments to ensure effective, data-driven decision making across all human resources functions.
• Provided proactive support to human resources executives regarding functions pertaining to employee engagement with the aim of bolstering employee satisfaction.
• Skillfully managed front desk operations, streamlining existing processes and ensuring seamless flow of company-wide and client communications across social media accounts, SharePoint, and newsletters.
• Facilitated social corporate responsibility projects including managing a new pollinator garden, ultimately leading to earning Wildlife Habitat Council Certification for Alleyton.

Richmond, TX, US

• Established, implemented, and coordinated mission and vision statement and related core values, collaborating with key stakeholders to identify and deploy internal programs to ensure alignment.
• Led the successful execution and administration of the industry-leading HRIS system, SAP Success Factors, acting as an internal subject matter expert.
• Promoted effective communication across all divisions, managing the company website, social media accounts, SharePoint, and employee newsletter.
• Played a key role in launching an internal safety leadership team responsible for spearheading initiatives to improve and promote a culture of safety and compliance.

Richmond, TX, US

• Directed internal operations of the talent acquisition process including applicant sourcing and screening, interviewing, new hire onboarding, and orientation.
• Identified and addressed an internal need for a new service rewards initiative, partnering with leading vendor to select and roll out a new program in under three months.
• Oversaw open enrollment procedures, ensuring employees were adequately informed of offerings while establishing processes for enrollment.
• Conceptualized, launched, and managed employee engagement and exit surveys, analyzing and interpreting results in close coordination with the Human Resources Director.
• Regularly assessed additional metrics and survey findings to inform decisions and oversee procedural advancements to drive the organization forward.

Houston, Texas, US

• Leveraged excellent human resources expertise in maintaining pre-employment practices and supporting recruiting procedures to capture optimal talent.
• Spearheaded innovative employee recognition program, further promoting buy-in and satisfaction across teams to bolster performance and output.
• Developed and distributed various deliverables for internal stakeholders, including SharePoint slides and organizational charts, utilizing communication expertise and business acumen.
• Supported payroll functions, monitoring related activities to mitigate errors and promote efficiencies.

Houston, Texas, US

• Facilitated effective communication across human resources functions, managing internally-distributed deliverables including newsletters and announcements.
• Carefully utilized the OFAC Sanctions and the Government Consolidated Screening lists to screen vendors, mitigating risk and upholding compliance.
• Managed 401(k) auditing procedures in addition to other administrative tasks including I-9 verification and assessment in addition to database management.