Olivia Rivers, Shrm-Cp, Phr Email & Phone Number

Tampa, Fl, Us

• Strategic partner to the organization’s leadership team.• Managed HR processes and implemented process improvements and automation.• Developed training content and presented to all levels of leadership. • Oversaw projects relating to internships, corporate ESG, career pathing, stay interviews, external resource compliance, company engagement surveys and onboarding/offboarding experiences.• Successfully managed employee relations issues, conducted investigations, and consulted with legal team when necessary. • Successfully managed organization changes, retention strategies, and reduction in force. • Provided leadership and coaching for performance management including formal review process, goal setting, performance issues, promotions, and employee recognition. • Ensured compliance with any applicable employment law and company policy. Assisted with policy creation when needed.

Houston, Tx, Us

-Provide guidance and advisement for leaders, managers and supervisors with employee relations, performance management and training needs-Properly address employee issues, conduct investigations and administer employee status changes and terminations-Identify training needs, creating content and administering learning virtually and in-person-Work with leaders on career pathing for teams-Conduct new hire orientation for new employees-Administer leave of absences, manage visa and immigration needs-Work with leaders to reward and recognize employees through company recognition program-Make necessary changes in HRIS system to keep records accurate- Support company Benefits Specialist with system administration, new hire enrollments and yearly renewals-Create and administer yearly pay increase documentation

Houston, Tx, Us

• Updated and consolidated company policies for clear concise guidance for employees and managers.• Assisted team with data analysis and validation for new HRIS system, Ultimate Software.• Testing HRIS system in order to move forward with transition from ADP. • Created and delivered training for the new HRIS system implementation for all U.S. employees and managers.

Richmond, Tx, Us

• Administered a variety of complex critical employee programs focused on leaves of absence, drug screening, unemployment, AAP, and employee awards and recognition, deploying human resources expertise to maintain compliance and adherence to best practices.• Utilized various human resources-related metrics and assessments to ensure effective, data-driven decision making across all human resources functions. • Provided proactive support to human resources executives regarding functions pertaining to employee engagement with the aim of bolstering employee satisfaction.• Skillfully managed front desk operations, streamlining existing processes and ensuring seamless flow of company-wide and client communications across social media accounts, SharePoint, and newsletters.• Facilitated social corporate responsibility projects including managing a new pollinator garden, ultimately leading to earning Wildlife Habitat Council Certification for Alleyton.

Richmond, Tx, Us

• Established, implemented, and coordinated mission and vision statement and related core values, collaborating with key stakeholders to identify and deploy internal programs to ensure alignment. • Led the successful execution and administration of the industry-leading HRIS system, SAP Success Factors, acting as an internal subject matter expert.• Promoted effective communication across all divisions, managing the company website, social media accounts, SharePoint, and employee newsletter.• Played a key role in launching an internal safety leadership team responsible for spearheading initiatives to improve and promote a culture of safety and compliance.

Richmond, Tx, Us

• Directed internal operations of the talent acquisition process including applicant sourcing and screening, interviewing, new hire onboarding, and orientation.• Identified and addressed an internal need for a new service rewards initiative, partnering with leading vendor to select and roll out a new program in under three months. • Oversaw open enrollment procedures, ensuring employees were adequately informed of offerings while establishing processes for enrollment. • Conceptualized, launched, and managed employee engagement and exit surveys, analyzing and interpreting results in close coordination with the Human Resources Director.• Regularly assessed additional metrics and survey findings to inform decisions and oversee procedural advancements to drive the organization forward.

Houston, Texas, Us

• Leveraged excellent human resources expertise in maintaining pre-employment practices and supporting recruiting procedures to capture optimal talent. • Spearheaded innovative employee recognition program, further promoting buy-in and satisfaction across teams to bolster performance and output. • Developed and distributed various deliverables for internal stakeholders, including SharePoint slides and organizational charts, utilizing communication expertise and business acumen. • Supported payroll functions, monitoring related activities to mitigate errors and promote efficiencies.

Houston, Texas, Us

• Facilitated effective communication across human resources functions, managing internally-distributed deliverables including newsletters and announcements.• Carefully utilized the OFAC Sanctions and the Government Consolidated Screening lists to screen vendors, mitigating risk and upholding compliance.• Managed 401(k) auditing procedures in addition to other administrative tasks including I-9 verification and assessment in addition to database management.