Director Of Growth & Digital Innovation
Current
Oct 2024 - Present
AeroLeads people directory · profile
Olivia Ross Email & Phone Number
Director of Growth & Innovation | Digital Marketing at El Pollo Loco | AdAge Leading Women | 40 under 40 | Adweek Rising
at
El Pollo Loco, Inc.
1 work email found
@elpolloloco.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Growth & Innovation | Digital Marketing at El Pollo Loco | AdAge Leading Women | 40 under 40 | Adweek Rising
Location
Clawson, Michigan, United States
Who is Olivia Ross? Overview
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Quick answer
Olivia Ross is listed as Director of Growth & Innovation | Digital Marketing at El Pollo Loco | AdAge Leading Women | 40 under 40 | Adweek Rising at El Pollo Loco, Inc., based in Clawson, Michigan, United States. AeroLeads shows a work email signal at elpolloloco.com and a matched LinkedIn profile for Olivia Ross.
Olivia Ross previously worked as Director of Growth & Digital Innovation at El Pollo Loco, Inc. and Head of CRM, Loyalty, & E-Commerce at El Pollo Loco, Inc.. Olivia Ross holds Bachelor'S Degree, Marketing from Northwood University.
Company email context
Email format at El Pollo Loco, Inc.
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{first_initial}{last}@elpolloloco.com
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AeroLeads found 1 current-domain work email signal for Olivia Ross. Compare company email patterns before reaching out.
Profile bio
About Olivia Ross
Driven marketing leader with proven experience in brand building and profitable business growth for companies through brand/market positioning, product innovation/launch, digital transformation, public relations, customer service, media planning and strategic promotions. I bring B2C marketing experience with expertise in food-service, franchisee-franchisor relationships, company growth and product expansion. I've repeatedly helped brands realize their potential and turned around underperforming businesses to drive long-term results. I'm a self-motivated individual and known as a great people leader who is passionate about results-driven work and making a lasting impact on the brands I work with.
Listed skills include Social Media, Event Planning, Marketing, Leadership, and 43 others.
Current workplace
Olivia Ross's current company
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11 roles
Olivia Ross work experience
A career timeline built from the work history available for this profile.
Head Of Crm, Loyalty, & E-Commerce
Lead the design and rollout of a new customer loyalty platform, as well as the complete redesign of a custom mobile app. Promoted to bring the oversight and strategic management of the El Pollo Loco loyalty program, Loco Rewards, under my leadership. Integrated machine learning, AI, and data analytics into the digital landscape to advance personalization.
Jul 2022 - Oct 2024
Senior Digital Marketing Manager, Crm & E-Commerce
Hired to build an integrated digital marketing experience through leveraging first-party data, developing a robust MarTech stack, and designing impactful campaigns that drive revenue back the the brand.
Nov 2021 - Jul 2022
Director Of Marketing
Hired to revamp the brand's identity and lead marketing strategies and initiatives. Digital initiatives included re-defining the company's digital playbook encompassing loyalty, off-premise delivery, social media, e-commerce, email marketing, and omni-channel personalization. Reporting to the brand's ownership while managing two direct.
May 2019 - Nov 2021
Wendy’S Marketing Manager
In this role, I led over 315 Wendy's restaurants within 16 states with $430M in sales. I oversaw the planning and execution of local, regional and national marketing initiatives, including digital, TV, radio and direct mail purchases. Through strategic market analysis and planning, I was able to take our underperforming Oklahoma market and increase it by.
Oct 2018 - May 2019
Marketing Manager
I was promoted to guide marketing strategy within the company, including running the brand social media accounts, managing public relations, and innovating and implementing new marketing ideas to drive brand growth while managing a direct report.In this role I drove consistent YOY same-store-sales lift of 10% or more through integrated campaign planning.
May 2017 - Oct 2018
Marketing Coordinator
Hired to collaborate and support marketing initiatives within the brand, reporting to the CEO. My responsibilities included working with agency partner, Skidmore, to rebrand Halo Burger including a new logo, new brand voice and new brand identity. I also worked closely with external partners to coordinate media buys, activations, philanthropic efforts, and.
May 2016 - Apr 2017
Team Member (Sales Associate)
Apr 2014 - Jan 2016
Marketing, Media, & Operations Intern
Jan 2015 - Aug 2015
Marketing Intern
May 2014 - Aug 2014
Event Planning & Social Media Coordinator
Jan 2014 - Jun 2014
1 education record
Olivia Ross education
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Northwood University
FAQ
Frequently asked questions about Olivia Ross
Quick answers generated from the profile data available on this page.
What company does Olivia Ross work for?
Olivia Ross works for El Pollo Loco, Inc..
What is Olivia Ross's role at El Pollo Loco, Inc.?
Olivia Ross is listed as Director of Growth & Innovation | Digital Marketing at El Pollo Loco | AdAge Leading Women | 40 under 40 | Adweek Rising at El Pollo Loco, Inc..
What is Olivia Ross's email address?
AeroLeads has found 1 work email signal at @elpolloloco.com for Olivia Ross at El Pollo Loco, Inc..
Where is Olivia Ross based?
Olivia Ross is based in Clawson, Michigan, United States while working with El Pollo Loco, Inc..
What companies has Olivia Ross worked for?
Olivia Ross has worked for El Pollo Loco, Inc., Halo Burger, Meritage Hospitality Group, Nike, and Detroit City Fc.
How can I contact Olivia Ross?
You can use AeroLeads to view verified contact signals for Olivia Ross at El Pollo Loco, Inc., including work email, phone, and LinkedIn data when available.
What schools did Olivia Ross attend?
Olivia Ross holds Bachelor'S Degree, Marketing from Northwood University.
What skills is Olivia Ross known for?
Olivia Ross is listed with skills including Social Media, Event Planning, Marketing, Leadership, Time Management, Social Media Marketing, Sports Marketing, and Sports Management.
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