• Greeted customers• Assisted customer with finding items• Assembled products on shelf• Open and Close store • Implement new ideas for shelf assembly and advertising• Made daily bank deposits• Worked the cash register

• Answered customer inquiries o Wake-up calls o Internet accesso Directional Information• Provided an elevated customer experience to generate a loyal clientele• Assisted customers in person and via telephone• Directed calls to appropriate individuals and departmentsFebruary 2010 – March 2012 Hyatt Regency Tamaya Resort and Spa Santa Ana Pueblo, NM Reservation Agent• Confirmed room reservations• Loaded groups into Opera/Passkey system• Worked closely with clients/meeting planners• Processed billing for groups prior to arrival• Detailed resumes prior to group arrival• Sent email to hotel informing of group arrival/billing/vip

Receptionist• Answered multiple-line phones• Greeted clients and customers• Made copies• Send out faxes• Prepared memos• Assisted in filing• Made appointments for interviews• Worked with market department with concerts