Recruit, hire, train, and manage marketing and legal team members Design, implement, and improve on new policies/procedures for case management Communicate with clients and insurance companies to gather information and documents to assist in their matterMaintain calendar for filing deadlines, conference calls and meetings, depositions, and court hearings Receive and review/prioritize all incoming mailRequest and recover medical history and billing information from clients or hospitals Create and implement marketing ads with surveys to generate authentic and organic leads Draft retainer agreements and contracts for clients Send invoices and billing to clients Calculate and file ERTC Tax (941-x) with the IRS for small businessesPlan, Research, and post legal blogs using WordPress & create corresponding social media Recovered and retained past clients and retained new clients

Worked closely with advisors to development to create and maintain marketing materials for our website, social media, and clientsCapturing and analyzing social media metrics to develop spreadsheets and meeting agendasSet up interviews with advisors in person and online while generating meaningful questions and transcribing responsesResearched to generate reports detailing campaign performance, audience engagement and trends. Wrote and prepared documents highlighting updates, events, and involvement across ten offices along the east coastUsed attention to detail while working with a third-party PR team to complete projects according to schedule.Edited website (Wordpress) content and database to keep information correct and up-to-date using Adobe InDesign. CRN-3259980-092820