Olivia Schoeder Email & Phone Number

As a Behavior Technician at Verbal Behavior Associates, I have the privilege of making a meaningful difference every day. I work closely with students with autism in-home and as an in-class instruction assistant, providing tailored educational support and implementing behavior intervention strategies to enhance their learning experience and promote positive outcomes. Together, we create a nurturing environment where growth and progress flourish, empowering each student to reach their full potential.During my tenure as a Resolutions Specialist at Medical Transportation Management, Inc., I played a pivotal role in ensuring the satisfaction and well-being of our members. Leveraging my expertise in health insurance and proficiency with various software platforms, I diligently addressed member grievances with efficiency and precision. By carefully navigating complex insurance policies and utilizing our internal resources, I facilitated prompt and comprehensive resolutions, ultimately fostering positive relationships and upholding the company's commitment to exceptional service delivery.Before joining MTM, I worked as an Intake Coordinator at Mori Medical Equipment Inc. where I gathered experience processing and reviewing sensitive healthcare information, and utilized a strong working knowledge of healthcare insurance processes to provide patients with the necessary home medical devices. I also was afforded a wealth of knowledge in ICD-10 coding, healthcare chart review, and other integral pieces of knowledge in healthcare administration.

• 

  Palomar College

  Psychology