Olivia Scott Email and Phone Number

• Detail-Oriented Auditor: Conducted quarterly and monthly audits (ePremium policies, lease files), verifying data accuracy and compliance.• The Onboarding Connector: Supported new property onboarding as liaison for liability insurance, utilities, and data transitions between systems (Yardi, Entrata).• Document & Tech Pro: Reviewed audit reports and resident documentation using Valance documents, with proficiency in Voyager and Updater.

Complete documentation audits, ensuring standardization and compliance with established policies and procedures and applicable regulations, as required by Nationwide and Safeco. Identify, research, and document process improvement opportunities. Prepare and review data and QA reporting with our vendor, WNS. Provide input for policies and procedures updates as required. Any special projects I was assigned.

I currently wrangle with insurance companies, post money, and answer questions about accounts. I also am fill in for pretty much every other position at the office...except the physicians, of course.

Verified insurance benefits prior to appointments, posted money. Sometimes helped people pick out frames. Took phone calls. Scheduled appointments and posted money.

Checked patients in and out, precerted MRI's, CT's, etc. Scheduled appointments, took patients' blood pressure, hung films.

Started out at the bottom by doing a courier job and had a wonderful office manager who saw potential. After realizing billing wasn't for me at the time, I moved to one of the offices and scheduled procedures.