The responsibilities included devising event strategies, crafting sales collateral, and orchestrating logistical arrangements for conferences to optimize the sales team’s effectiveness. Additionally, I developed a cohesive brand identity by producing various print and digital assets such as brochures, social media content, and website components. Through managing social media channels, I drove a substantial 622% increase in LinkedIn engagement and a concurrent 179% rise in follower count over five months. Furthermore, I boosted the client’s website traffic by 33% in a month through targeted LinkedIn campaigns, improved website features, and event marketing.

Managing a team of agents, tracking productivity and weekly growth metrics for monthly averages and forecasting by creating sales strategies that allow me to focus on the behaviors to drive results. I have used my collaboration skills among varies departments to redefine the “nesting program” to better set our new hires up for success, allowing me to lead the top two teams in Nesting in 2022 to achieve an average of 119% of metric goals.

Licensed in 48 states and appointed with 40 insurance carriers to sell personal lines. I was consistently performing at the top of the agency in the following metrics: policy sales, close rate, bundle rate and quality and was selected by leadership to be a part of beta groups as well as lead ride along’s with those in other departments. After 6 months in the role, I was one of two agents accepted into the Manager Development Program to develop new hires skills in order to achieve agency standards.

Conducted outbound calls to prospective clients, overcame objections and transferred qualified prospects to insurance agents while achieving the top tier targets for calls, transfers, conversion and quality. I was selected by leadership to assist in training of new hires, lead morning meetings and conduct coaching sessions. After six short months, I earned the promotion to Insurance Advisor.

• Performed a cost-benefit analysis on 10 various shipping carriers utilized across the company• Managed customer complaints for company-wide issues• Utilized my knowledge of Microsoft Excel to compile and analyze data for call stats, customer notes and internet orders

• Executed training for new employees• Kept employees on task in order to meet the needs of the customers• Ensured customer satisfaction when taking and serving their orders

• Curated wardrobes for customers that best fit their style and personality• Pieced together outfits to inspire customers on the season’s trends• Developed and managed content for Idlehour’s Instagram page

• Created a social media campaign to gain more followers on Instagram, both students and parents• Designed a brochure, response card, and letter for a Blackhawk fundraiser, The Annual Fund• Developed content for all social media pages