Olivia Smith Email & Phone Number

Shrewsbury, Gb

Lilleshall, England, United Kingdom

• Service colleagues with communication advice and strategies to help them create, implement, and measure bespoke communication plans to support new projects.• Work at a strategic level to plan marketing campaigns for the team to activate.• Researched, secured, and implemented the organisations current communications platform, ensuring it is GRPR compliant and can be linked to the CRM data base.• Manage change communications for the organisation.• Responsible for the set up and management of communications plan and calendar (currently in Asana).• Communication guideline, toolkits, and governance creation.• Manage the Communications team and the workload, assigning responsibilities and supporting the output.• Manage relationships with Home Nations and regional communication representatives to align activity.• Facilitate communication, PR, and content strategies to help drive improvements in engagement, satisfaction, andadvocacy within key audience groups within the membership.• Work with key partners such as agencies or media contacts.• Work within the following programmes: CRM, Asana, Dotdigital, Mail Chimp, Adobe Photoshop, Qlik, Lumen 5.

Lilleshall National Sports Centre

Managed all aspects of the organisation’s social media accounts; Facebook, three Twitter accounts and Instagram.Ran daily outputs, created schedules, paid advertisements, and monitored and reported on account analytics.• Managed website news, creating headline articles, features, and post event press releases.• Editor for the weekly e-blast newsletter sent out to over 130,000 members/subscribers.• Managed and drove the success of all other key publications including British event programmes andinternal/external communications to help drive brand awareness and raise the profile of the sport.• Produced major championship coverage and engagement initiatives. Autonomously led the coverage on twoOlympics Games, three World Championships, three European Championships and multiple British events.• Led on campaigns to help drive awareness of the brand/sport such as Women in Sport Week, IHD, major events.

Lilleshall National Sports Centre

Fully qualified womens artistic gymnastics High Performance Coach. The highest level qualification in Great Britain. Working with gymnasts from pre- school all the way through to GB squad level.

Shrewsbury, England, United Kingdom

Founded the business with 20 pupils in a school hall, progressing to over 400 members in a full-time dedicated facility that I sourced and designed. • Managed 12 staff, including coaches, volunteers, administrators, and site managers.• Wrote, edited, and maintained detailed club and employee handbooks and contracts.• Managed the overall budget and financial forecasts to oversee business costs at every level. • Mentored coaches and staff through learning and qualifications.• Coached several gymnasts multiple national & British medals.

Zambia And The Uk

Worked with National Government Organisations within the UK and Zambia to raise the project profile and getorganisations communicating via multiple media platforms to increase effectiveness in line with UK Sport targets.• Responsible for reporting back to UK Sport and National media outlets with the use of articles and blog updates.• Worked in Zambia over a 6-week period, promoting and communicating the project, visiting local newspapers,television stations and Non-Government Organisations to help promote the project and gain sponsors.• Created a website for the local orphanage to increase funds and awareness.• Taught English and gymnastics in schools and gave talks on HIV and aids awareness.

Coalville, United Kingdom

Supported with news and marketing and event promotion. Building data bases, conducting interviews and writing content.

Bachelor Of Arts (Ba), Sports Science And English

English Language/Physical Education/Performance Studies/Maths