Olivia Strano Email & Phone Number

Jackson, Wy, Us

Remote

Spearheaded and led a dynamic team of ≥60+ individuals orchestrating seamless operations for 10 festivals nationally, drawing ≥2,500 to 1.5 million attendees. Direct report for ≥2,100 staffing contractors/vendors while executing 700+ national live events annually. Collaborated cross-functionally with Sales and Operations teams to ensure flawless execution of events, and leveraged stellar communication strengths to nurture client relations and maintain robust partnerships.■ Managed a $100k budget for Flor de Cana events in 2023, showcasing financial acumen and strategicresource allocation, leading to heightened brand visibility and improved attendee satisfaction.■ Utilized exceptional organizational, time management, and multitasking skills to swiftly forma team for 37 new Tecovas events across 19 locations in just three days. Staffed 36 out of 37events, resulting in a revenue boost of $17k.■ Increased the live event contractor roster at Sourced from 20 to an impressive 358 within my first year,highlighting leadership and strategic event planning prowess.■ Teamed with a colleague to develop strategies that propelled the 2022 YoY profit margin by10%, incorporating initiatives such as sourcing glassware from breweries and negotiating withcontractors to wash at commercial spaces in adherence to healthcare guidelines.■ Created company wide SOPs and multiple training programs which are implemented regularly. ■ Executed over 700+ national live events annually

Jackson Hole, Wyoming

Orchestrated wide-ranging, multifaceted day-to-day operations which included processing multipleorders, and fostered and built solid vendor relations which boosted YoY operational efficiency.Implemented a daily sales entry system which enhanced accuracy/timeliness and yielded aquantifiable improvement in sales data management.■ Oversaw inventory management initiatives which reduced stock discrepancies andguaranteed optimal product availability.■ Managed payroll management processes for 6 employees to ensure timely, error-freepayments which contributed to a significant decrease in payroll-related issues.■ Elevated customer service standards/recommendations to increase customer satisfactionratings and retention.■ Analyzed and drafted employees' weekly schedules to optimize staffing levels and reduceovertime costs.

Jackson, Wyoming, United States

Spearheaded and streamlined setup and breakdown of events, optimizing time management andsignificantly reduced overall event preparation time.■ Revamped and reorganized the Events Department through a strategic reorganization initiative,which yielded a sizable increase in operational efficiency within the first quarter.■ Oversaw and managed a dedicated 15+ member staff at each event, ensuring seamlessexecution and enhancing customer satisfaction.■ Collaborated with staff to curate and deliver exceptional galas, Fine Art showings,weddings, and exclusive private events, realizing a measurable improvement in eventquality.

Jackson, Wyoming, United States

Oversaw end-to-end execution and management of numerous events for multiple clients concurrently,ensuring seamless client experiences from pre-event planning, to post-event follow-up. Revitalized the Events Department through strategic reorganization and streamlined processes. Recruited, onboarded, and managed ≥80 employees, working collaboratively to set up/breakdown for events.■ Expertly handled menu development, implemented robust inventory management systems, andexecuted strategic food order tactics, which decreased costs without compromising quality.■ Devised and implemented detailed floor plans and Banquet Event Orders (BEOs), which drasticallyenhanced event coordination efficiency.■ Cultivated and built solid vendor relations, negotiating favorable terms that reduced overall expenses.■ Overhauled scheduling processes to reduce labor costs, and created a billing system to improveaccuracy/shrink billing errors.