Olivia Sylbert Email & Phone Number

Greater Philadelphia

As a Product Manager at Bounteous x Accolite, I've worked closely with clients like Five Guys, Noodles & Co., Panda Express, and Red Robin to enhance their ordering and loyalty experiences across web and app platforms. My responsibilities include creating product roadmaps, prioritizing features based on business and customer needs, and managing the full product lifecycle from initial planning to production releases. I work directly with cross-functional teams—development, design, QA, Marketing and Project Management—to ensure successful product launches. This includes collaborating with developers and QA engineers to refine Jira stories and plan Sprints, ensuring efficient team collaboration and project progress. I also oversee in-life product management, including gathering customer feedback, addressing issues, and conducting market research to drive product improvements.

Fort Washington, Pennsylvania, United States

Fort Washington, Pennsylvania

Greater Philadelphia Area

Greater Philadelphia Area

-ACiT/ ACMT Certified MacOS and iOS technician-Versed in all hardware and software troubleshooting methods and repair strategies for devices running MacOS and iOS.-Train/teach Apple product users about how to get the most out of their technology.-Work closely with Apple's Business Team to ensure that companies who run on Mac/iOS devices find the most appropriate and intuitive software/hardware for their needs.

Greater Philadelphia Area

-Provide software troubleshooting and tech support to Apple users in a customer service environment.-Diagnose and resolve hardware issues with Apple technology.

Philadelphia, Pennsylvania

·Hired as a new team member to participate/assist in the opening of Penn Medicine’s new Neuroscience Center at the Perelman Center for Advanced Medicine.·Check in & check out 250+ Neuroscience Center patients per day.·Register all health insurances and interact with insurance companies to verify member eligibility.·Schedule follow-up visits, consultations, radiology scans, and various forms of diagnostic testing.·Interact effectively and appropriately with doctors, nurses, medical assistants, and department management to maximize patient satisfaction.

Act as the full-time teacher for ninety-five 11th grade students for the duration of a semester.Implement all daily coursework, long-term assignments, and assessments.Grade all work completed by students.Provide after school tutoring and assistance for students in need.Attend all faculty and staff meetings to immerse myself in the school community and become well versed in all aspects of the curriculum.Attend IEP meetings to better understand the needs of individual students and become a more authentic educator.Interact appropriately and positively with all classroom parents to ensure student success.Participate in extra-curricular activities in order to become a productive member of the school community.Communicate in person and via email with a variety of staff members to ensure that the needs of all students are met.