Olivia Terry Email & Phone Number

Wayne, Pa, Us

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Project: “Leveraging Algorithmic Management (AM) Data in Visualizing Housekeeper Workloads”Mentor: Franchesca Spektor (advised by Dr. Sarah Fox & Dr. Jodi Forlizzi)• Iterated over a card sort activity in Figma and Miro to catalyze the co-design of an AM-data driven workload visualization tool alongside housekeepers and grievance specialists• Qualitatively coded interviews and constructed affinity diagrams for a thematic analysis of stakeholder pain points and needs• Created a Research through Design (RtD) workshop study including interview scripts and design probes• Conducted an expansive academic literature review on topics including: collective data governance, digital workerism, co-enforcement, algorithmic management, and chronic strain, and synthesized key findings to identify trends and gaps and inform the study design• Designed and developed a portfolio website for the interscholastic, NSF-funded Future of Hospitality Work research team

• Developed an interactive web app to illustrate the deployment and usage of Wabtec’s Pillar Apps across the globe & visualize site-specific data

Pittsburgh, Pennsylvania, United States

• Gathered and evaluated user requirements in collaboration with Wabtec’s Supply Chain Connect (SCC) team Product Owner and software engineers • Translated user needs into interface designs in Figma by creating sleek mockups and interactive prototypes• Shadowed SCC’s Project Manager and Scrum Master to methodically lead an Agile development team • Served as Front End Developer on a winning team of IT Interns who built an internal forecasting web application for Sales, Inventory, and Operations Planning• Supported 1000+ new SCC application users in onboarding• Organized and hosted volunteer projects and social events as Pittsburgh’s Intern Engagement Chair• Acquired exposure to emerging technologies by working with tools such as AWS, Angular, Power BI, Gitlab, Figma, Rally, and more!

Pittsburgh, Pennsylvania, United States

• Administered a 10-week leadership development program that helps students discover and grow their personal capacity to lead effectively and inclusively• Coordinated with Co-Facilitators to orchestrate meaningful weekly seminars on topics including: - Leadership Philosophies - Cycles of Socialization/Liberation - Communication Styles - Social Power and Identities - Community Engagement - Confronting Biases - Controversy with Civility - & more!• Directed thought-provoking large and small group discussions and team building activities

• Supported and instructed high school and college level students studying introductory to intermediate Computer Science and/or Java programming• Prepared personalized supplementary materials to enrich my students’ experiences based on their preferred learning styles

Skippack, Pennsylvania, United States

• Delivered friendly and efficient service to ensure optimal guest experiences• Trained new servers/floor staff on service expectations and restaurant protocols

• Generated 1000+ sales of merchandise on RedBubble with my graphic designs (clothing, magnets, sticker packs, phone cases, water bottles, and more)• Tracked buyer trends to design attractive products that were relevant and appealing to customers• Analyzed the performance statistics of various design and marketing strategies to inform future decisions about my shop

Lansdale, Pennsylvania, United States

• Promptly distributed customer quotes and invoices• Maintained and organized an intuitive document filing system• Communicated courteously with customers and carefully addressed inquiries

B.S. Digital Narrative And Interactive Design (Dnid) & Computer Science, Certificate: Digital Media

Activities and Societies: Women in Computer Science (WiCS), Plant2Plate, Computer Science Club (CSC), Knittsburgh, Girl Up, Sharing Excess

Education record

Activities and Societies: National Honor Society, Varsity Softball, Mini-THON Advertising Overall, Spirit Club Leader, Class of 2021.