Olivia Thomas
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Olivia Thomas Email & Phone Number

Customer Success Manager | Driving Client Satisfaction & Retention | SaaS & B2B Expertise | Data-Driven Strategies at Energy Exemplar
Location: Chicago, Illinois, United States 18 work roles 2 schools
1 work email found @eiu.edu 6 phones found area 773 and 312 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email o****@eiu.edu
Direct phone (773) ***-****
LinkedIn Profile matched
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Current company
Role
Customer Success Manager | Driving Client Satisfaction & Retention | SaaS & B2B Expertise | Data-Driven Strategies
Location
Chicago, Illinois, United States

Who is Olivia Thomas? Overview

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Quick answer

Olivia Thomas is listed as Customer Success Manager | Driving Client Satisfaction & Retention | SaaS & B2B Expertise | Data-Driven Strategies at Energy Exemplar, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at eiu.edu, phone signal with area code 773, 312, and a matched LinkedIn profile for Olivia Thomas.

Olivia Thomas previously worked as Customer Success Manager at Energy Exemplar and Enterprise Customer Success Manager at Sense. Olivia Thomas holds Bachelor Of Arts (Ba), Communication Studies, Public Relations And Advertising from Eastern Illinois University.

Company email context

Email format at Energy Exemplar

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{first_initial}{last}@eiu.edu
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AeroLeads found 1 current-domain work email signal for Olivia Thomas. Compare company email patterns before reaching out.

Profile bio

About Olivia Thomas

Enterprise Customer Success Manager with a decade of SAAS expertise. My background reflects a unique blend of experiences across various industries, which has honed my ability to adapt and excel in diverse environments. I bring a proven track record of building strong relationships, creative problem-solving, and delivering a superior client experience. I am passionate about supporting business transformation through innovative technology with a strong emphasis on retention, adoption, and maximizing ROI.

Listed skills include Media Relations, Press Releases, Public Relations, Retail, and 22 others.

Current workplace

Olivia Thomas's current company

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Energy Exemplar
Energy Exemplar
Customer Success Manager | Driving Client Satisfaction & Retention | SaaS & B2B Expertise | Data-Driven Strategies
AeroLeads page
18 roles

Olivia Thomas work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Adelaide, SA, AU

May 2024 - Present

Enterprise Customer Success Manager

Current

San Francisco, California, US

In my role, I partnered with clients on recruitment marketing strategies with a focus on retention, adoption, and expansion. I helped create, evolve, and monitor marketing campaigns by optimizing Sense tools to their full potential, including automated email & text workflows, personalized SMS messaging, AI-driven chatbots, appointment scheduling systems.

Nov 2020 - Present

Senior Customer Success Manager

Chicago, Illinois, US

CareerBuilder is a global, end-to-end human capital solutions company focused on helping employers find, hire and manage great talent. Combining advertising, software and services, CareerBuilder leads the industry in recruiting solutions, employment screening and human capital management.🟢 Served as a trusted advisor to a 21M cross-industry portfolio with.

Mar 2020 - Nov 2020

Spss Renewal Account Manager

Ibm

Armonk, New York, NY, US

IBM SPSS® Statistics is a fast and powerful solution that propels research analysis in numerous industries. SPSS Statistics is used in education, market research, healthcare, government and retail throughout the entire analytics process, from planning and data collection to analysis, reporting and deployment. 🟢 Guided clients across their purchasing.

Jun 2018 - Mar 2020

Watson Analytics Account Manager

Ibm

Armonk, New York, NY, US

IBM Social Media Analytics Software as a Service (SaaS) is a social listening tool that helps organizations understand and act upon the social media impact of their products, services, markets, campaigns, employees and partners. It analyzes billions of social media comments and provides customized results in configurable charts and dashboards to help.

Jan 2017 - Jun 2018

Sales Consultant

Chicago, IL, US

Outcome Health is a digital engagement solution that helps create more effective interactions across the entire care journey. Through our 150k unique healthcare provider relationships, our solutions helps drive better health outcomes, increased provider revenue and a superior patient experience. 🟢 Achieved 115% quota by driving exceptional value and.

Aug 2015 - Jan 2017

Account Executive - Software Solutions

Chicago, Illinois, US

  • 🟢 Recognized as top-performing rep in Q3, responsible for managing territory pipeline, prospecting, identifying opportunities, and conducting thorough analyses of client challenges and process gaps.🟢 Lead strategy.
  • Top Percentage to Quota in Skilled LaborFebruary Recognition
  • Top Percentage to Quota in Skilled Labor
  • Number 1 Rep in Skilled Labor
Jan 2015 - 2015

Inside Sales Representative

Chicago, Illinois, US

  • 🟢 Drove business expansion by closing new and existing business with skilled labor companies across the U.S🟢 Forged strong working relationships with key accounts through expertise in identifying specific needs and.
  • Number 1 Setter in Professional Services
Jun 2014 - 2015

Marketing Assistant

The Alley- Mobtown Enterprises
  • Work collaboratively with the marketing team to create fliers, campaigns, and promote events
  • Manage and edit social media outlets including Facebook, Instagram, and Twitter
  • Developed, promoted, and implimented The Alley’s Funeral event showcased on Fox, CBS and Dnainfo
Oct 2013 - Jan 2014

Vacation Planner Sales

Burbank, CA, US

  • Assisted with guests needs in order to preserve the high standards of Disney guest service
  • Responsible for $20,000+ in transactions per day
  • Participated in various training sessions newest promotions and customer service techniques
  • Met monthly sales goal
Aug 2013 - Jan 2014

Research Assistant

The Health Education Resource Center
  • Researched medical amnesty polices at Illinois universities
  • Compiled data and information for literary review
  • Wrote summary reflecting and concluding data found
  • Assisted in day to day clerical duties
Jan 2013 - May 2013

Marketing And Advertising Intern,

The Health Education Resource Center
  • Promote resource centers various programs with creative marketing including printed promotions and interactive campaigns
  • Wrote and recorded public service announcement to promote upcoming events
  • Assisted in a variety of health education sessions for students and faculty
Sep 2012 - May 2013

Marketing And Public Relations Committee Member

Eastern Illinois University- Steering Comittee
  • Worked with a team of students from different greek organization to put together 2013 Greek Week.
  • Design and produce promotional materials
  • Responsible for all social media marketing including Twitter, Instagram, and main website
  • Met weekly with team to discuss progress and brainstorm new ideas for greek week
Dec 2012 - May 2013

Public Relation And Marketing Intern,

Eastern Illinois University Communication Department
  • My role was based on developing and designing new marketing and advertising pieces for the Communication Department. I worked directly with management and a group of my peer students to develop campaigns to promote.
  • Created and designed promotional flyers and bulletin boards for advertising and marketing purposes.
  • Interviewed faculty and developed articles from interviewees for articles within the department newsletter.
  • Assist Central Advisor/Internship Coordinator with various tasks
Sep 2012 - May 2013

Marketing And Social Media Intern

Eastern Illinois University Drink Responsibly Campaign
  • Worked directly on “Drink Responsible” campaign for EIU. My role was to develop and promote campaigns via the social handles that the campaign used to advertise to students. I directly created content and managed all.
  • Developed multiple campaigns and posters for University program to promote responsible drinking.
  • Organized focus groups and surveys for the campaign then Analyze data that was collected.
  • Managed & Updated Facebook and Twitter handles for current and upcoming events
Sep 2012 - May 2013

Advertising Representative

Daily Eastern News
  • I worked directly with businesses within Charleston, IL and the surrounding areas. From start to finish I created the relationships with local businesses, informed them of the benefits advertising with the DEN and.
  • Develop, Grow & Maintain present and future relationships of clientele.
  • Direct development of new internal sales strategies to increase client ad spending.
  • Attended weekly sales trainings to better my sales skills, negotiating and time efficiency
Dec 2011 - Jan 2013

Goals Coordinator

Chapel Hill, North Carolina, US

  • Met with girls monthly to see if they were meeting national standards.
  • Create and discuss attainable goals for those who have not met standards.
  • Monitor and record progress of set goals
  • File and submit paper work for nationals
Dec 2011 - May 2012

Sisterhood Chair

Chapel Hill, North Carolina, US

  • Planned events and team building activities to help build a strong sisterhood.
  • Lead and Organized over 90 woman.
  • Sent out weekly reminders about events.
  • Mediated sessions with the chapter to help problem solve or discuss issues
Dec 2011 - May 2012
2 education records

Olivia Thomas education

Bachelor Of Arts (Ba), Communication Studies, Public Relations And Advertising

Eastern Illinois University

Core

Lane Tech College Prep
FAQ

Frequently asked questions about Olivia Thomas

Quick answers generated from the profile data available on this page.

What company does Olivia Thomas work for?

Olivia Thomas works for Energy Exemplar.

What is Olivia Thomas's role at Energy Exemplar?

Olivia Thomas is listed as Customer Success Manager | Driving Client Satisfaction & Retention | SaaS & B2B Expertise | Data-Driven Strategies at Energy Exemplar.

What is Olivia Thomas's email address?

AeroLeads has found 1 work email signal at @eiu.edu for Olivia Thomas at Energy Exemplar.

What is Olivia Thomas's phone number?

AeroLeads has found 6 phone signal(s) with area code 773, 312 for Olivia Thomas at Energy Exemplar.

Where is Olivia Thomas based?

Olivia Thomas is based in Chicago, Illinois, United States while working with Energy Exemplar.

What companies has Olivia Thomas worked for?

Olivia Thomas has worked for Energy Exemplar, Sense, Careerbuilder, Ibm, and Contextmedia, Inc..

How can I contact Olivia Thomas?

You can use AeroLeads to view verified contact signals for Olivia Thomas at Energy Exemplar, including work email, phone, and LinkedIn data when available.

What schools did Olivia Thomas attend?

Olivia Thomas holds Bachelor Of Arts (Ba), Communication Studies, Public Relations And Advertising from Eastern Illinois University.

What skills is Olivia Thomas known for?

Olivia Thomas is listed with skills including Media Relations, Press Releases, Public Relations, Retail, Customer Service, Social Media, Advertising, and Social Networking.

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