Throughout the course of my career, I have perfected my complaint resolution and data management abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency.
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Executive AssistantHospital Authority Oct 2021 - Feb 2022Hong Kong, Hong Kong Sar -
Executive AssistantHospital Authority Oct 2021 - Feb 2022Administrative support at Covid-19 Vaccine Allergy Safety Clinic under Hong Kong Public Hospital Receptionist (clerical duties and patient registration, transactions to support the operation of the clinic. Managed executive calendars, scheduling patient appointments and coordinating medical arrangements to optimize time. Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations. Answered high volume of phone calls and email inquiries. Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties. -
Executive AssistantHospital Authority Oct 2020 - Feb 2021Hong Kong, Hong Kong SarA Executive Assistant position for Administrative support at Covid-19 Vaccine Allergy Safety Clinic under Hong Kong Public Hospital.Receptionist role to give clerical duties and patient registration, transactions duties and appointment scheduling to support the daily operation of the clinic. Manage executive calendars, meeting, scheduling patient appointments and coordinating medical arrangements to optimize time. Manage office stationery, medical equipment inventory and placing orders to ensure smooth daily operations. phone etiquette to answer a high volume of public inquiries and patient inquiries calls clearly and professionally.Professional administrative support during executive meetings, including agenda preparation and minute-taking duties. -
Customer Service ExecutiveUrban Renewal Authority 市區重建局 Sep 2016 - Oct 2019Hong Kong, Hong Kong Sar -
Customer Service ExecutiveUrban Renewal Authority 市區重建局 Sep 2016 - Oct 2019Hong Kong, Hong Kong SarParticipate in first self-developed 484 flat subsidized residential projectMonitor progress of defect rectification works and prepare after-work recordsProvided company information and policies to customers upon inquiry and answered questions via phone, email, or appointmentsSupported engineering staff through scheduling meetings, coordinating construction arrangements, and preparing crucial documentsDelivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships -
Customer Service ExecutiveUrban Renewal Authority 市區重建局 Sep 2016 - Oct 2019Kowloon, Hong Kong SarParticipate in the first self-developed 484 flat subsidized residential project.Monitor the progress of defect rectification works and construction works. And prepare after-work records or reports for further follow up enquiries. Provide subsidized residential project information and policies to the public upon inquiry and answer questions via phone, email, or appointments.Support divisional staff through scheduling meetings, coordinating construction arrangements, and preparing crucial documents.Deliver excellent customer service through prompt responses to house owner inquiries, addressing concerns effectively, and building strong customer relationships.
Tsz Ling Yu Education Details
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Open University Of Hong KongInternational Business -
Tuen Mun Government Secondary SchoolCertificate
Frequently Asked Questions about Tsz Ling Yu
What is Tsz Ling Yu's role at the current company?
Tsz Ling Yu's current role is Detail-oriented administrative professional with 6+years of experience developing a deep understanding of the responsibilities and challenges that come with managing the office administration and CS in the public sector..
What schools did Tsz Ling Yu attend?
Tsz Ling Yu attended Open University Of Hong Kong, Tuen Mun Government Secondary School.
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