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Olivia W. is listed as Customer Service Manager at Vinoshipper, a with 11 employees, based in Santa Rosa, California, United States. AeroLeads shows a matched LinkedIn profile for Olivia W..
Olivia W. previously worked as Assistant Customer Service Manager at Vinoshipper / Completedtc and Customer Service Specialist at Vinoshipper / Completedtc. Olivia W. holds Bachelor’S Degree, Sociology, Alumni from Sonoma State University.
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I'm Olivia Wallach, a dedicated professional with a Bachelor of Arts in Sociology from Sonoma State University. My background showcases a robust skill set anchored in exceptional customer service, adeptness in rapidly acquiring new computer proficiencies, and a proactive approach to learning.With a fervent interest in the wine industry and the dynamic landscape of social media, I bring a unique blend of passion and expertise to any role. Known for my outgoing demeanor, friendly disposition, and unwavering work ethic, I am committed to delivering exceptional results and driving organizational success.Let's connect and explore opportunities for collaboration and mutual growth.
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A career timeline built from the work history available for this profile.
- manage a team of 6 remotely - come up with new processes to elevate our customer service standards and practices- communicate expectations to my team effectively- approve employee hours- be open to help whenever and wherever necessary - provide exceptional customer service to clients and customers
Scheduled team hours and delegated tickets to team members, ensuring efficient task management and workload distribution.Conducted regular remote team check-ins through weekly meetings, fostering communication and alignment of goals.Addressed inquiries from producers and customers, providing timely and effective solutions to their questions and concerns.Established and maintained collaborative relationships with UPS and fulfillment houses, ensuring seamless operations and timely deliveries.
Windsor, California, United States
Mastered and optimized a complex system, enhancing operational efficiency.Supported producers and customers with orders and managed wine club programs.Organized college alumni wine programsLearned compliance aspects of shipping DTC to almost all 50 statesWorked closely with UPS and multiple fulfillment centersWorked on organizing contracts with clients to start their account with Vinoshipper
Healdsburg, Ca
Presented wines to customers, providing detailed insights into their production and vineyard operations.Managed wine club administration, liaising with members, updating information, and overseeing shipments.Proficient in AMS (Advanced Management System) for efficient database operations.Employed photography skills to capture winery visuals, contributing to brand representation.Administered social media platforms (Instagram, Facebook), crafting engaging content and managing posts.Provided support for various winery and industry events, including Wine Road activities.Updated wine club information, ensuring accuracy and relevance for members.Solely responsible for social media content creation, including photography and post management.
Santa Rosa, California
Photographed students across various grade levels (preschool to 12th), fostering a comfortable environment to capture genuine moments.Adhered to specific school guidelines while photographing subjects, ensuring compliance with school requirements.Safely transported photography equipment from the office to multiple schools across Northern California.Demonstrated adeptness in swiftly troubleshooting technical issues to maintain uninterrupted photography sessions.
Other employees you can reach at vinoshipper.com. View company contacts for 11 employees →
Niamh Winslow
Colleague at VinoshipperNorth Las Vegas, Nevada, United States
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Terra Albee
Colleague at VinoshipperNapa, California, United States
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Adrienne Harrison
Colleague at VinoshipperUnited States
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Ann E.
Colleague at VinoshipperUnited States
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Sean Snodgrass
Colleague at VinoshipperSanta Rosa, California, United States
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Taylor Harrison
Colleague at VinoshipperLondon, England, United Kingdom
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John Seggerson
Colleague at VinoshipperSan Francisco Bay Area, United States
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Arthur O'Connor
Colleague at VinoshipperHealdsburg, California, United States
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Elliot Karlin
Colleague at VinoshipperSanta Rosa, California, United States
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Tamara Morgantini
Colleague at VinoshipperSanta Rosa, California, United States
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Quick answers generated from the profile data available on this page.
Olivia W. works for Vinoshipper.
Olivia W. is listed as Customer Service Manager at Vinoshipper.
Olivia W. is based in Santa Rosa, California, United States while working with Vinoshipper.
Olivia W. has worked for Vinoshipper, Vinoshipper / Completedtc, Foppiano Vineyards, and Lifetouch.
Olivia W.'s colleagues at Vinoshipper include Niamh Winslow, Terra Albee, Adrienne Harrison, Ann E., and Sean Snodgrass.
You can use AeroLeads to view verified contact signals for Olivia W. at Vinoshipper, including work email, phone, and LinkedIn data when available.
Olivia W. holds Bachelor’S Degree, Sociology, Alumni from Sonoma State University.
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