Olivia Watson Email & Phone Number

Cambridge, Gb

Cambridge, England, United Kingdom

Playing a pivotal role in bridging the gap between our innovative products and the unique needs of our customers. This position focuses on delivering exceptional customer experiences through tailored solutions, ensuring that our clients receive the highest level of support and service.Key Responsibilities: • Customer Engagement • Solution Development • Project Management • Capacity & Capability Management • Compliance of Solutions

Cambridge, England, United Kingdom

Accomplished Vendor Manager with extensive experience in talent acquisition, core focus in RPO implementations, European MSP expansions, and background screening processes. Expertise in managing contractual negotiations, vendor performance, and overall relationships to ensure compliance with contract requirements and the delivery of workforce needs. Proven track record in driving process improvements and efficiencies to enhance service delivery and operational performance.• SME lead for… Show more Accomplished Vendor Manager with extensive experience in talent acquisition, core focus in RPO implementations, European MSP expansions, and background screening processes. Expertise in managing contractual negotiations, vendor performance, and overall relationships to ensure compliance with contract requirements and the delivery of workforce needs. Proven track record in driving process improvements and efficiencies to enhance service delivery and operational performance.• SME lead for global RPO services, ensuring standardisation & alignment with organizational goals.• Led successful implementations of Recruitment Process Outsourcing (RPO) solutions, enhancing recruitment efficiency and effectiveness.• Managed the expansion of Managed Service Provider (MSP) programs across Europe, ensuring seamless integration and operation.• Managed SAP vendor relationships, ensuring optimal performance and adherence to SLAs.• Oversaw the background screening process, maintaining compliance and high standards of accuracy.• Conducted regular vendor performance reviews, fostering strong partnerships and continuous improvement.• Negotiated contracts and service level agreements, achieving favourable terms and cost reductions. Show less

Cambridge, England, United Kingdom

Detail-oriented Vendor Specialist with extensive experience in managing MSP processes, driving process improvements, and enhancing operational efficiencies. Skilled in influencing contract re-negotiations, ensuring compliance with Service Level Agreements (SLAs), managing issues, and negotiating service changes. Proven track record in implementing new technology for Outsource Service Providers, and handling BAU activities in the UK, including background screening, Fieldglass, and Preferred… Show more Detail-oriented Vendor Specialist with extensive experience in managing MSP processes, driving process improvements, and enhancing operational efficiencies. Skilled in influencing contract re-negotiations, ensuring compliance with Service Level Agreements (SLAs), managing issues, and negotiating service changes. Proven track record in implementing new technology for Outsource Service Providers, and handling BAU activities in the UK, including background screening, Fieldglass, and Preferred Supplier List (PSL) management.• Managed operational processes for MSPs, focusing on continuous improvement and efficiency.• Influenced re-negotiation of contracts, achieving favourable terms and cost savings.• Ensured compliance with SLAs, monitoring performance and addressing any deviations promptly.• Handled issue management, resolving conflicts and maintaining strong vendor relationships.• Negotiated service changes, ensuring minimal disruption to operations and alignment with business needs.• Implemented new technology solutions for Outsource Service Providers, enhancing service delivery and performance.• Managed BAU activities in the UK, including background screening, Fieldglass system administration, and PSL oversight. Show less

Cambridge, England, United Kingdom

Experienced Senior Supplier Engagement Partner with a strong background in supply chain strategy management, contract negotiation, and supplier onboarding. Skilled in conducting detailed report analysis, performing supplier reviews, and facilitating bi-monthly training workshops for over 40 suppliers. Proven ability to manage KPIs, execute annual supplier conferences, and effectively capture and address risks and issues. Dedicated to enhancing supplier relationships and driving operational… Show more Experienced Senior Supplier Engagement Partner with a strong background in supply chain strategy management, contract negotiation, and supplier onboarding. Skilled in conducting detailed report analysis, performing supplier reviews, and facilitating bi-monthly training workshops for over 40 suppliers. Proven ability to manage KPIs, execute annual supplier conferences, and effectively capture and address risks and issues. Dedicated to enhancing supplier relationships and driving operational excellence.• Develop and manage supply chain strategies to enhance operational efficiency and supplier performance.• Negotiate contracts and oversee the onboarding process for new suppliers, ensuring alignment with company standards.• Perform regular supplier reviews, providing feedback and fostering continuous improvement.• Organise and facilitate bi-monthly training workshops, engaging over 40 suppliers to ensure compliance and best practices.• Manage personal and supplier KPIs, tracking performance and implementing corrective actions as needed.• Plan and execute annual supplier conferences, fostering collaboration and strategic alignment.• Identify, capture, and mitigate risks and issues, ensuring minimal disruption to supply chain operations. Show less

Cambridge, United Kingdom

• Managed supplier engagement initiatives, focusing on strengthening supplier relationships and improving performance.• Conducted contract negotiations and facilitated the onboarding of new suppliers.• Analysed reports to identify trends and areas for improvement, providing actionable insights to stakeholders.• Coordinated supplier reviews, ensuring adherence to performance standards and contractual obligations.• Organized training workshops, enhancing supplier knowledge and… Show more • Managed supplier engagement initiatives, focusing on strengthening supplier relationships and improving performance.• Conducted contract negotiations and facilitated the onboarding of new suppliers.• Analysed reports to identify trends and areas for improvement, providing actionable insights to stakeholders.• Coordinated supplier reviews, ensuring adherence to performance standards and contractual obligations.• Organized training workshops, enhancing supplier knowledge and operational efficiency.• Monitored KPIs, identifying performance gaps and implementing improvement plans.• Planned and executed supplier events, promoting collaboration and strategic alignment. Show less

Cambridge, United Kingdom

Cambridge, United Kingdom

Queenstown, New Zealand

London, United Kingdom

London, United Kingdom

Assisting the Client Development Director and the Communications Manager in all aspects of business development and communications at the London office. The role includes day to day research and analysis of prospective clients and helping communicate the companies message both internally and externally across all media.

London, United Kingdom

Practitioner Corporate Award, Purchasing, Procurement/Acquisitions And Contracts Management

Certificate In Professional Marketing, Marketing

Business Studies, English Literature & Film Studies.