- Established and maintained full menu knowledge to answer any customer inquiries- Utilized Square POS system to accurately communicate orders to kitchen staff- Greeted, seated, and served 32 tables per shift

- Greeted and served efficiently in order to improve customer satisfaction- Assisted in ordering and obtaining custom-made orders to satisfy requests- Maintained store-image by preparing and presenting baked goods for purchase

- Established a friendly and welcoming environment for new rowers by ensuring each rower was included- Developed a new skillset in middle school-aged students through four hour coaching sessions

- Created visually-appealing content for the team Instagram account (@jmurowing) to share fundraising information and competition updates about 35 rowers

- Learned shift-leading protocol in 1 month in order to manage staff tasks and customer requests- Monitored the inflow of over $5,000 daily by assisting customers with register utilities and managing cash - Communicated with customers regarding orders and problem-solved in order to improve their experience- Organized stockroom and performed cleaning efforts in the store to manage inventory and enhance store condition

- Created business plans based on provided scenarios to best address ethical issues in companies.

- Delivered coaching sessions and guided high school students through racing principles to prepare them for upcoming races- Provided mentorship to novices through helping them develop training plans and address their concerns and race-related inquiries- Led the marketing efforts of the team by managing the instagram account and facilitated the communication between student athletes and the parent planning committee