Olivia Cislo Email & Phone Number

In my role at Smith, I lead the global Trader Support team, which supports the marketing and sales departments by filling out essential RFIs/RFQs, creating new assets like targeted presentations for business development, and drafting internal communications. I am driven to create solutions wherever I can and take ownership of projects and processes. I enjoy mentoring and empowering team members so we grow and learn together.I have over six years of experience providing outstanding service and support in a variety of industries. I have a diverse background in customer and client service – I've gained my knowledge by serving in client-facing roles.My extensive sales and customer service training has led me to become a confident and eloquent communicator. I ask clarifying questions so I can learn new skills quickly and articulate messages clearly. I pride myself on my ability to build strong relationships while maintaining a highly professional manner. I understand the importance of excellent service and strive to provide it to both team members and clients alike.I understand the urgency behind internal and external customer requests, and I believe those skills allow me to serve my organization (and our clients) in a meaningful and efficient way.

Listed skills include Public Speaking, Sales Process, Customer Service, Recruiting, and 2 others.

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  Texas A&M University

  Communication And Media Studies