Olivia Cooper Email and Phone Number
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Olivia Cooper is Head of Enterprise Operations and is a member of the Operations & Technology leadership team at WTW. She is responsible for leading enterprise operations efforts to centralise, modernise & streamline processes, services and teams to enable growth. With over 33 years of mixed industry experience, Olivia is a professional leader known for resolving complex strategic challenges in ways that are authentic and inclusive. She is passionate about supporting women in their careers and helping them develop into leadership roles. This is evident in her most recent not-for-profit work as a Board Member of the ISC UK and as Chair of the Programme Committee for the ISC UK.
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Head Of Enterprise OperationsWillis Towers WatsonLondon, Gb
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Head Of Enterprise OperationsWillis Towers Watson Jan 2022 - PresentLondon, England, United Kingdom -
Managing Director, Head Of Finex GbWillis Towers Watson Apr 2017 - Jan 2022London, United KingdomResponsible for leading and managing the successful and growing Financial Lines & Executive risks business (Cyber, M&A, D&O, FI, PI, Op risk & Client Insight) in the UK (300+employees). Member of the Finex Global Exec. Developed 5 year strategic plan with a focus on revenue growth, talent development, and operational efficiency.
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Financial Lines Regional Leader AsiaWillis Towers Watson Oct 2016 - Apr 2017SingaporeTo establish the Financial Lines strategy to drive the region forward, ensuring Asia is fully aligned with the deep global expertise around the world Leadership of the Asian practice – 70 team members located in China, Japan, Korea, Hong Kong, Singapore, Malaysia, Vietnam, Indonesia, Thailand
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Deputy Ceo, Finex GlobalWillis Towers Watson Feb 2015 - Oct 2016London, United KingdomPrimary objective to provide high-level leadership and direction to Finex. The role is additionally responsible for ensuring that Finex meets its statutory and internal governance requirements in consultation with the Finex CEO. The position provides high-level managerial assistance to the Finex CEO and during absences, will oversee the daily running of Finex. The managed area consists of, but is not restricted to: Governance, HR, Operations, Finance, Marketing, Binders & Facilities.
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Chief Operating Officer - Finex GlobalWillis Apr 2013 - Jan 2015London, United KingdomLead and manage all relevant divisional operations and administrative functions across Finex Global, wherever they may be located, ensuring that all outcomes support the overall strategic objectives of the division and group, and that effective, efficient and embedded operational excellence is achieved.Managed the integration of a culturally diverse business acquisition with a very different operating model.
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Chief Executive Officer, Willis Processing Services (India) Private LimitedWillis Jan 2011 - Mar 2013Mumbai Area, IndiaCEO for Willis Global Captive based in Mumbai. Operating from 3 offices with 1,675 Associates. Achievements: Grew the operation from 1,200 Associates to 1,675, opened a new office to accommodate the growth in Associates, strengthened and developed the Leadership team, introduced Leadership Development & Talent Management initiatives, created 'knowledge services' division, lead Continuous Improvement initiatives such as 5S, achieved $2M cost savings in 2012.
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Hr Director, Global Business, & Global CorporateWillis Jul 2008 - Dec 2010London / IpswichReport to the Willis Ltd Board on all HR related matters. Deal with the FSA in respect of HR related matters. Responsible for leading & developing a global business partner team located in the UK, North America (New York & Nashville), and India. Worked with the Group HR Director to develop HR strategy and deliver new initiatives to the Group. Worked in partnership with business leaders, contributing to the development of the group’s agenda and strategy.
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Head Of Hr For Change ProgrammesWillis Nov 2006 - Jul 2008Ipsiwch & LondonResponsible for leading all people aspects of the change programme including:· Organisation restructure and redesign· Stakeholder management of senior Directors.· Benefits tracking & realisation· Culture change.
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Head Of Hr, Global OperationsWillis Jul 2006 - Nov 2006Ipswich, United KingdomHead of HR Global Operations UK, directly responsible for:·leading and implementing appropriate people management disciplines and processes, ensuring FSA compliance·Implementing an effective compensation structure·Proactively managing recruitment to ensure a healthy talent pipeline·Plan and manage the delivery of training and development to raise expertise and capability levels of associates·In conjunction with the executive team build a high-performing team culture to support business strategy
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Hr DirectorAea Technology Plc Oct 2004 - May 2006Harwell, Oxfordshire·Board member of International environment Consultancy, leading the market in air quality, climate change, resource efficiency and waste management. As Human Resources Director, directly responsible for: ·Developing and delivering an innovative HR strategy·Leading and Developing the HR team ·Talent Management·Employee relations with recognised Union·Trustee Director of AEA Technology PLC’s Defined Benefit Pension scheme -
Head Of HrAea Technology Battery Systems Ltd (Part Of Aea Group) Jun 2001 - Oct 2004Thurso, ScoltandStart-up lithium-Ion Battery Manufacturing company - · Head of Human Resources for the unionised start-up Battery Manufacturing subsidiary of AEA Technology, £25m sales, 200 staff, multi-site (Thurso, Glasgow, Culham). Worked with the Board to set-up the Company, established all People Policies and Procedures, hired the first 200 staff
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Regional ManagerManpower Uk Jan 1999 - May 2001Edinburgh, United Kingdom·Responsible for 21 BT Contact centres (generating £50M turnover) throughout Scotland employing 2,500 staff. Role involved operational and budgetary control of the delivery of a World class outsourced service, including people management, resourcing & capacity planning, continuous improvement, and achievement of service level agreements. Devised clever recruitment and selection methods to achieve resourcing requirements in tough labour markets. Implemented performance management systems to enable achievement of BT KPI's -
Branch ManagerManpower Uk Jan 1998 - Jan 1999Thurso, Scotland·Branch Manager of £16M turnover outsourced BT Contact centres in North Scotland, duties included people management, resourcing & capacity planning, continuous improvement, budget management and achievement of service level agreements. Worked with local college to design BT specific Computer courses to overcome the IT skill shortage in the area – resulting in the achievement of large scale recruitment campaign to increase staff numbers from 250 - 600
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ManagerJohn Lewis Partnership 1991 - 1995PeterboroughSuccessfully completed 2 year management training programme. Promoted to Section Manager of Boyswear & Men’s shoes within Menswear department
Olivia Cooper Skills
Olivia Cooper Education Details
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Directors Programme -
Woodbridge School -
Ics LtdHuman Resources
Frequently Asked Questions about Olivia Cooper
What company does Olivia Cooper work for?
Olivia Cooper works for Willis Towers Watson
What is Olivia Cooper's role at the current company?
Olivia Cooper's current role is Head of Enterprise Operations.
What is Olivia Cooper's email address?
Olivia Cooper's email address is ol****@****son.com
What schools did Olivia Cooper attend?
Olivia Cooper attended Cranfield School Of Management, Woodbridge School, Ics Ltd, Cranfield School Of Management.
What are some of Olivia Cooper's interests?
Olivia Cooper has interest in Animal Welfare.
What skills is Olivia Cooper known for?
Olivia Cooper has skills like Talent Management, Employee Relations, Employee Engagement, Succession Planning, Performance Management, Talent Acquisition, Leadership Development, Change Management, Leadership, Personnel Management, Employee Benefits, Human Resources.
Not the Olivia Cooper you were looking for?
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Olivia Cooper
Buying Administrator @ Aldi Uk | First Class Honours Business And ManagementLong Itchington -
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Olivia Cooper
Founder At Agri-Hub. We Help Raise The Profile Of Businesses In The Rural Industries, While Meeting Editors' Needs.Greater Exeter Area2hotmail.com, agri-hub.co.uk -
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