An experienced Strategy, Operations and Performance leader whose mission is to cultivate anenvironment where people can be the best they can be. Proven track record in managing key strategicinitiatives, improving operational efficiencies, delivering technological transformation, post-merger integrations, and advisory. Currently operating as an independent consultant specialising in the Recruitment industry while pursuing permanent Operations or Chief of Staff roles.Key areas of expertise include:- Sales enablement and organisational effectiveness – bridging the gap between the sales and professional services functions.- Performance effectiveness – using traditional and custom performance indicators across all facets of the business.- Operational efficiencies – mapping as-is/to-be processes and driving efficiency through the review of people, technology infrastructure and governance.- Technology – rationalising tech stacks, introducing automation and AI into business processes and change/project/budget management of major technology transformation programmes.- Reporting – taking a data-driven approach to all strategic decisions while creating insightful Board packs.- Lean Six Sigma Yellow and Green Belt, Change Management Practitioner (AMCP).- Systems usage across CRM platforms (Bullhorn, Bond Adapt, OneUp), project management tools (Kanbanize, Halo, Monday.com) and Microsoft Office suite including Visio and PowerBI.