Olivia Benson Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Utah, United States

Provo, Utah, United States

• Manage teams of 6-8 project managers and solutions specialists delivering $2M-$5M in revenue and scoping over $3M of new projects each quarter with margins 4% higher than target• Participate in company “Women Leadership Development” program to develop leadership skills, and was chosen for a mentorship by a high level executive• Create career continuums and paths, department wide reference hubs, and manager enablement for department reorg• Led and initiative that lead to a… Show more • Manage teams of 6-8 project managers and solutions specialists delivering $2M-$5M in revenue and scoping over $3M of new projects each quarter with margins 4% higher than target• Participate in company “Women Leadership Development” program to develop leadership skills, and was chosen for a mentorship by a high level executive• Create career continuums and paths, department wide reference hubs, and manager enablement for department reorg• Led and initiative that lead to a department wide revenue savings of $1.7M when the target was $0.8M Show less

Provo, Utah Area

• Led teams of 4-5 project managers delivering $2M-$5M in revenue each quarter.• Managed complex, high revenue client research including engagements with VF Corp, CVS, Asana, and Dell.• Led a “Systems Council” which worked across departments to create and execute initiatives to improve our use of software and systems cross-functionally.

American Fork, Ut

• Trained clients on change management strategies.• Tracked renewal rates and researched factors driving client likelihood of renewal.o Maintained a renewal rate of 85%+• Conducted on-site client visits and created presentations and reports on software usage, resulting savings, and opportunities for efficiencies.• Project manager on committee to create department onboarding process.

• Oversaw all logistical aspects of solar installation, inspection, and service requests.• Researched local and state requirements relating to solar installation.• Ensured installer work complied with all relevant regulations to pass inspection.• Developed goals for low SLA’s and quality performance.

American Fork, Ut

• Spun up our in-house installation program. This included managing accounts from point of sale, permitting, ordering supplies, and coordinating installation.• Managed a team that handled all incoming phone and e-mail inquiries as well as project management from point of sale to permitting. • Managed QC of the emails and phone calls taken. • Analyzed and reported metrics for the department (including cycle times, cancellation rates, and fulfillment times) and worked with the team… Show more • Spun up our in-house installation program. This included managing accounts from point of sale, permitting, ordering supplies, and coordinating installation.• Managed a team that handled all incoming phone and e-mail inquiries as well as project management from point of sale to permitting. • Managed QC of the emails and phone calls taken. • Analyzed and reported metrics for the department (including cycle times, cancellation rates, and fulfillment times) and worked with the team to improve them. • Implemented processes for managing sales in new markets and with new financing partners. Show less

Phoenix, Az

• AP, honors, and general physics teacher for Maryvale High School. • Planned lessons for units covering Newtonian mechanics (and some electromagnetism) appropriate for varying skill levels and grade levels. Collaboration with other teachers in the district was an integral part in developing lessons and labs that incorporated the use of advanced lab equipment, web tools, and basic computer programing to provide students with skills needed to enter college and a rapidly advancing work force.… Show more • AP, honors, and general physics teacher for Maryvale High School. • Planned lessons for units covering Newtonian mechanics (and some electromagnetism) appropriate for varying skill levels and grade levels. Collaboration with other teachers in the district was an integral part in developing lessons and labs that incorporated the use of advanced lab equipment, web tools, and basic computer programing to provide students with skills needed to enter college and a rapidly advancing work force. • Pedagogy was based on the world-renowned inquiry-style modeling method taught at Arizona State University. This method of teaching presents students with a lab or problem up front that they have to solve to allow them to discover the underlying principles. Studies have shown this method to be the most effective in teaching problem-solving skills and improving retention and understanding of the subjects taught. Show less

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Chemistry, 3.48

Activities and Societies: Provost scholar, Obama scholar

B.A.E., Secondary Education, 3.48

Activities and Societies: STARR Noyce Scholar, Arizona Science Center Noyce intern, Provost scholar, Obama scholar