Olivia Formica Email & Phone Number

Tampa, Florida, United States

• Proactively engage with the executive team of directors to develop an outstanding and high-performing work environment.
• Conduct weekly meetings to ensure each department is maintained, goals are achieved, and plans are developed to pursue the organization's mission.
• Assess the effectiveness of training materials and programs, gather feedback from employees and stakeholders, and make the necessary improvements.

Tampa, Florida, United States

• Collaborated with the training team to design and develop engaging and effective training materials, including presentations, handouts, and interactive activities.
• Assisted in facilitating training sessions for employees, both in-person and virtually, and provided support during the training delivery process.
• Helped evaluate the effectiveness of training programs through feedback surveys, assessments, and other evaluation methods to measure their impact and make recommendations for improvement.

Winter Park, Florida, United States

• Manage orders and transactions with accuracy and efficiency.
• Deliver quality service and ensure a memorable, positive experience.
• Collaborate with team members to ensure seamless operations and efficient shift management.

Orlando, Florida, United States

• Ensured a positive and seamless customer experience by effectively addressing needs and resolving issues.
• Prepared food to meet customer specifications and dietary needs.
• Upheld high standards of food safety and sanitation.

Port St Lucie, Florida, United States

• Built rapport and provided personalized service to create loyal customers.
• Worked with colleagues to maintain a positive and efficient atmosphere.
• Managed high volumes of orders while maintaining a calm and organized workflow.