Olivia Formica Email & Phone Number

Tampa, Florida, United States

• Proactively engage with the executive team of directors to develop an outstanding and high-performing work environment.• Conduct weekly meetings to ensure each department is maintained, goals are achieved, and plans are developed to pursue the organization's mission.• Assess the effectiveness of training materials and programs, gather feedback from employees and stakeholders, and make the necessary improvements.

Tampa, Florida, United States

• Collaborated with the training team to design and develop engaging and effective training materials, including presentations, handouts, and interactive activities.• Assisted in facilitating training sessions for employees, both in-person and virtually, and provided support during the training delivery process.• Helped evaluate the effectiveness of training programs through feedback surveys, assessments, and other evaluation methods to measure their impact and make recommendations for improvement.

Winter Park, Florida, United States

• Manage orders and transactions with accuracy and efficiency.• Deliver quality service and ensure a memorable, positive experience.• Collaborate with team members to ensure seamless operations and efficient shift management.

Orlando, Florida, United States

• Ensured a positive and seamless customer experience by effectively addressing needs and resolving issues.• Prepared food to meet customer specifications and dietary needs.• Upheld high standards of food safety and sanitation.

Port St Lucie, Florida, United States

• Built rapport and provided personalized service to create loyal customers.• Worked with colleagues to maintain a positive and efficient atmosphere.• Managed high volumes of orders while maintaining a calm and organized workflow.