Olivia Gebski Email & Phone Number

Boston, Ma, Us

Remote

⦿ Monitor Microsoft Cloud Marketing social channels on Twitter, Facebook, Instagram and LinkedIn for comments and questions⦿ Own and implement community management across Cloud Marketing workstreams, such as events and announcements, blog, editorial calendar, and global engagement programs⦿ Track incoming and outgoing technical user questions and answers in Sprinklr social management tool; provide monthly triage reports⦿ Work with Microsoft stakeholders to close customer support cases each month⦿ Engage with Twitter, LinkedIn and Instagram audience to build relationships with users and strengthen social communities⦿ Identify fans, super users, and potential advocates to increase reach and augment engagement⦿ Participate virtually in social community events, such as Microsoft Build and Microsoft Ignite, to engage with audience and assist users⦿ Identify service interruptions and trending current events and ensure all content is halted when appropriate⦿ Help drive community engagement projects and initiatives

Boston, Massachusetts, United States

Boston, Massachusetts, United States

⦿ Designing original graphic design content for Instagram, Facebook, and LinkedIn accounts by using Canva, Procreate, and Adobe CC⦿ Leading Instagram account content calendar, creating weekly and monthly series⦿ Communicating and collaborating efficiently with Outreach Director on expanding KCSB's social media presence

Boston, Massachusetts, United States

Boston, Massachusetts, United States

⦿ Administer Discord community of over 300 members⦿ Manage seasonal and annual events, ranging from cultural, social and educational sessions such as fitness challenges, book club, movie club, and foreign language lessons⦿ Organize in-person weekend meetups by managing the budgets, hotels and reservations, and trip itineraries⦿ Lead digital marketing and social media presence with over 300 followers on Twitter⦿ Mentor members of the admin team by providing resources to help develop interpersonal and professional skills, such as public speaking, digital marketing, and graphic design

Amherst, Massachusetts, United States

⦿ Designed posts for regularly scheduled content and one-time events, ranging from 1 to 4 post per week⦿ Updated designs per new branding guidelines and actively engaged in the brainstorming process of team’s brand revamp ⦿ Stayed on top of on the newest design trends, features and updates of the softwares used on daily basis, such as Canva, Procreate, or Figma, and implementing new information to create design more efficiently

Seoul, South Korea

⦿ Created graphic designs for social media posts by using Canva and Procreate⦿ Collected and analyzed insight data from the company's Instagram account ⦿ Brainstormed ideas for social media content⦿ Analyzed potential products to be featured on the company's page

Amherst, Massachusetts, United States

⦿ Managed and maintained the team scheduled shifts via google sheets for 25+ team members⦿ Lead the organization’s Instagram page and social media content/marketing calendar⦿ Organized and hosted a campus-wide event for all college students in the Amherst area.⦿ Initiated collaboration with various student organizations and Amherst communities

Amherst, Ma

⦿ Coded qualitative responses from online surveys and corresponded with supervisor on improving coding systems⦿ Conducted research sessions and lead participants throughout each session⦿ Communicated efficiently and regularly with all members of the team

Seoul, South Korea

⦿ Created and published an original storyline with 10K plays within the first weeks of the game's release⦿ Reviewed initial surface and usage of the app, prior to its release date⦿ Tested and informed the Chief Editor regarding any complication with the playthrough ⦿ Communicated and shared ideas via private forum with the Chief Editor and other Pre-Launch Writers to enhance the experience for future players⦿ Followed the NDA contract throughout the position as a Pre-Launch Writer

Bachelor'S Degree, Psychology

Bachelor'S, Korean Studies

Activities and Societies: Exchange Student for Fall 2020