Olivia Gibbs Email & Phone Number

Boston, MA, US

Killingly, Connecticut, United States

• Oversee the execution of key quality programs for compliance with ASHA and QAS audits.
• Manage and administrate a team of eight certified lab technicians to uphold quality standards and influences over entire manufacturing team.
• Build employee capability through effective interpersonal relations including hiring, training, and communication for management, administrators, and hourly employees.
• Motivate front line team members to achieve planned goals through various initiatives with effective feedback and follow-ups.
• Develop the supply chain leader team to solve day to day operational issues and reach short and long term quality performance goals through quality vertical teams.
• Own and forecast quality labor and reconciliation accounts amounting to $750,000.

Killingly, Connecticut, United States

• Consistently communicated and corrected safety opportunities and developed creative safety day programs for department while abiding by Covid restrictions.
• Lead a team of 25 operators to have highest quality, lowest waste, and highest performing processing shift of 2021.
• Developed, implemented and led training for four new managers across all shifts.
• Report daily KPIs, escalating any additional opportunities for support to operational staff

• Trained weekly on new tips and techniques for organization
• Co-host workshops about various organizational topics to 20 students
• Mentor one-on-one with students weekly on various organizational topics
• Actively fulfilling International Mentor Certification through Academic Resources Center and the College Reading & Learning Association (CRLA)

Worcester, MA

• Presented career materials and advice on behalf of the Career Development Center
• Assisted with the first year student course Discovering Majors and Careers
• Wrote articles on career topics for the school newspaper
• Collaborated with three other Peer Advisors (PAs) to schedule presentations and accomplish assignments

• Work as a team to educated high school and middle school students about the field of STEM to increase interest
• Selected to attend conferences and workshops to continuously enhance presentation skills

Worcester, MA

• Graded assignments and exams in a quick and impartial manner
• Attended all Great Problem Seminar: Recycle the World classes to assist professor and answer student questions
• Mentored three student teams to answer questions and guidance throughout their projects
• Judged student posters in other Great Problem Seminar classes

Worcester, MA

• Acted as an orientation leader
• Assisted students with their college transition and supported them during their first year
• Developed and ran educational programs for 32 first-year students to ensure social, emotional and academic success

Worcester, MA

• Prepared, setup, and clean-up Achieving Effective Operation class clock lab
• Assisted with replenishing supplies and answering questions throughout lab

• Implemented change management techniques to energize seal checker centerlines to reduce manufacturing defects
• Created and administered surveys and talked one-on-one with frontline workers
• Ran reports to determine focus area of centerlines and conducted tests on various lines to support recommended settings
• Educated team workers, before building capability in designing trouble shooting guide and kick- starting a contest to reinforce behavior of running within centerlines

Westford, MA

• Implemented a universal barcode label to reduce chance of mislabeling parts for a printed circuit board creating a more efficient process
• Participated in daily Gemba walks, production schedule meetings and quality meetings to receive current issues to resolve
• Communicated and collaborated with all departments to execute projects
• Presented to head managers with my final facility layout design and results from universal barcode

Worcester, MA

• Conducted tours of the hub to customers, students, and employees
• Educated visitors on ways to reduce their energy including the Smart Grid Pilot Program
• Answered and followed up with customer calls
• Used Excel to run reports for customers on their energy usage
• Supported the local community with table sitting events throughout Worcester

Bachelor Of Science - Bs, Industrial Engineering

Master Of Management

Education record

Activities and Societies: NHS (National Honor Society), NAHS (National Art Honor Society)