Olivia Lin Email & Phone Number

- Initiated CAPAs that utilized root cause analysis to improve bottlenecks, system flaws, and non-conformances- Designed new work instructions that significantly improved efficiency and consistency across the company- Assisted Metrology by performing equipment verification and maintenance which reduced backlog by 63%- Conducted internal audit to ensure.

- Implemented a Clinical Decision Support (CDS) in the ED that refers patients at risk for falls to the UW Falls Clinic- Conducted a literature review investigating factors of the CDS using qualitative research methods- Engaged w/ researchers on Academic Detailing by transcribing interviews, coding interviews, & analyzing results- Analyzed quantitative &.

- Collaborated in a team of 5 to identify trends in Healthcare and Workplace case studies using the HFACS framework- Utilized HFIX to provide recommendations for each pathway statement in a culminating final report- Led final presentation to a diverse audience of 30 people including instructors, students, and industry professionals

- Enabled 4 other classmates and distributed tasks to facilitate completion of deliverables and goals- Streamlined facility processes for company to open new facility in Racine, WI using VSM, Capacity Analysis, MOST- Showcased final decision and process to company stakeholders, industry professionals, and students

- Provided excellent quality customer service by accurately completing customers’ orders in a fast-paced environment- Optimized workplace environment by organizing inventory & setting standardized communication expectations- Trained new employees to standards and managed multiple employee schedules for optimal workforce planning