Olivia Gover Email & Phone Number

Remote

At Bitfocus, we create technology that advances solutions to our greatest social challenges. Our software, Clarity Human Services, is the fastest-growing homelessness data platform in the nation, providing solutions for HMIS, case management, and more. Comprised of technology and public policy professionals, our staff are individuals who are passionate about helping transform systems of care through software and professional services that facilitate data-driven decision making.

Sacramento, California, United States

- Led and mentored a team of HR professionals, providing guidance, support, and development opportunities to ensure the team’s success in delivering HR services.- Expertise in talent management practices, contributing to a 20% improvement in workforce planning accuracy and a 15% enhancement in talent management outcomes.- Led the adoption of new HR tools and technologies, streamlining workflows and improving data accuracy across various HR functions, such as recruitment, onboarding, and employee records management.- Implemented HR strategies that improved recruitment efficiency by 25%, reduced employee turnover by 15%, and increased overall employee engagement scores by 20%- Designed and implemented comprehensive learning and development programs, tailored to address skill gaps and support employee growth and leadership development, resulting in enhanced performance and career progression across the organization.- Conducted benchmarking of HR practices that resulted in the adoption of new initiatives, increasing HR efficiency by 15% and reducing costs by 10%.- Successfully managed complex HR projects, delivering 95% of projects on time and within budget, and driving a 20% improvement in HR project outcomes.- Developed actionable HR strategies that supported business growth, leading to a 10% increase in employee performance and a 15% rise in overall organizational efficiency.- Strong interpersonal and communication skills, demonstrated by a 30% increase in successful stakeholder negotiations and collaborations across all levels of the organization.- Partnered with senior leaders to provide strategic HR consultation, leveraging expertise in HR practices, labor market trends, and industry developments to support informed decision-making.- Collaborated with cross-functional teams to integrate HR data with other business intelligence tools, providing a holistic view of organizational performance and employee impact.

Sacramento, California, United States

- Facilitated conflict resolution and mediation sessions, helping to resolve disputes between employees and managers, and fostering a positive work environment.- Led the adoption of new HR tools and technologies, streamlining workflows and improving data accuracy across various HR functions, such as recruitment, onboarding, and employee records management.- Facilitated performance management processes, including goal setting and feedback, to support employee development.- Conducted HR audits and assessments, identifying areas for improvement and implementing best practices.- Managed HR systems and data reporting, ensuring accurate and timely information to support HR decision-making.- Administered employee relations programs, effectively addressing concerns and fostering a positive workplace environment.- Developed and coordinated onboarding and offboarding procedures, enhancing the employee experience from entry to exit.- Managed HR communications, ensuring clear, consistent, and transparent messaging throughout the organization.- Developed and enforced HR policies and procedures, standardizing practices and promoting organizational consistency.- Administered employee leave programs, including FMLA, short-term disability, and other leave types, ensuring compliance with legal requirements and company policies.- Facilitated the ADA interactive process, engaging in collaborative discussions with employees and managers to identify reasonable accommodations.- Managed the workers' compensation process, from initial injury reporting to claim resolution, ensuring compliance with legal requirements and company policies.- Provided guidance and support to managers on addressing employee performance and behavioral issues, ensuring consistent application of disciplinary actions in line with company policies.Position concluded when I received a promotion within the same organization.

Sacramento County, California, United States

Provisionary Multiple Subject Teaching Credential, Elementary Education And Teaching

Bachelor Of Arts - Ba, Psychology

Associate Of Arts - Aa, English Language And Literature/Letters, 4.0 Gpa

Activities and Societies: Los Rios Speech and Debate Team/Forensics/Argumentation Associated Student Government

Associate Of Arts - Aa, Communication, General, 4.0 Gpa

Activities and Societies: - Los Rios Speech and Debate Team/Forensics/Argumentation - Associated Student Government - Communication.

Associate Of Arts - Aa, Social Sciences, 4.0

Activities and Societies: Los Rios Speech and Debate Team/Forensics/Argumentation Associated Student Government