Olivia Hendricks Email & Phone Number

Phoenix, Arizona, United States

• Oversee planning to ensure activities will produce the stated outcomes of the project• Oversee project needs including project funding, staffing, professional development and support activity• Assure all organization financial, travel, human resources and policies are adhered to appropriately and in a timely manner• Research and stay current on the economic and workforce needs of the local community in relation to employment of American Indians • Provide subordinate staff with excellent, high level supervision skills• Monitor and approve budget requests by program staff, following all organizational and funding policies• Oversee all data entry, assuring consistency and protection of data through enforcement of standard operating procedures • Compile data as necessary for report and proposal writing• Provide input on organization operations and business plans as requested• Participate as a member of the program management team, meeting weekly for coordination• Collaborate as a strong team member to develop short, medium, and long-term plans• Represent the company at meetings and to partners as necessary• Remain up to date on WIOA goals, objectives and regulations; be prepared to advise on programmatic and standard operating procedural updates• Lead team members in creating an annual implementation plan of activities based upon an approved scope of work• Provide oversight and budgetary advisement based upon project plans with a strong attention to detail, timeliness, accuracy, and usefulness • Prepare detailed documents and reports for a monthly, quarterly and annual system for internal and external needs • Bi-weekly, review results of data and review the annual plan, implementing a continual program improvement model to restructure when necessary, constantly leading the team towards high level positive program outcomes• Provide strategic and technical planning to meet the organization's objectives

Phoenix, Az

• Provide program orientation presentations and attend outreach events for recruitment purposes• Conduct client assessments and review to identify strengths and needs for training education andemployment; develop client goals and objectives in developing an Individual Employment Plan• Provide employment coaching in one-on-one meetings, motivate and coach to support clientsworking their plan.• Ability to assist clients in solving problems and challenges, life management and skills• Maintain contact with clients, ensuring program activities are completed in prescribed timelineand continuously monitor and document progress in accordance with policies• Navigate and support client to appropriate resources and technology for job search activities• Provide professional guidance for resume development based on customers’ prior workexperience, education and training• Identify clients where work experience, classroom training or on-the-job training is anappropriate step in their Individual Employment Plan. Provide successful guidance throughongoing coaching and monitor of the progress including job retention counseling, to ensuresuccessful completion.• Conduct business outreach including cold calls, to the business community to promote programservices, explain benefits and employment support to build opportunities to maximize clientemployment opportunities• Research and compile labor market information regarding job openings, entry and skillrequirements and other occupational information Conduct follow-up employment verifications for clients who have obtained employment and theiremployers in accordance with program guidelines; maintain contact with client and supervisorafter employment to address issues that may affect on-going employment• Process paperwork and case notes in accordance with organizational deadlines andprocedures; prepare and submit monthly reports in a timely manner

Phoenix, Arizona

• Create lesson plans and provide instruction and tutoring to adult students in the areas of Reasoning Through Language Arts or Mathematics.• Administer and grade work assignments and examinations in accordance with state ADE Adult Education Services guidelines.• Compile, track and maintain an accurate attendance list and hours.• Complete a thorough assessment of students’ educational level to include pre and post-testing and develop a plan of service to advance students through each educational gain and monitor the progress in accordance with state regulations.• Attend regularly scheduled department meetings and other meetings/conferences as necessary.• Conduct follow-up contact with students regarding their educational gain status, advanced education progress and/or their employment status.• Complete entries in the Educational Technology Expert (ETE) Journal and research ideas to integrate technology into the classroom.• Attend ETE meetings. Plan and coordinate an annual National Adult and Family Literacy Week event.

San Simon, Arizona