- Reach out to PR contacts in hospitality and tourism industry and promote digital travel magazine, Trips to Discover, and lifestyle platform, Wishlisted.com- Proofread articles and make updates using WordPress - Positively represent brands and act as the first point of contact for potential clients

- Led small group glasses and gave private lessons, teaching English to adults and local businesses- Utilized Callan Method of teaching (at Callan Accredited School), which involves constant corrections and high energy - Trained new teachers and provided feedback

- Quickly and effectively responded to participant inquiries related to visas, travel, program requirements, Social Security and SEVIS via email, telephone and Intercom live chat- Monitored monthly SEVIS participant check-ins through FileMaker Pro database and provided conflict resolution support to both participants and employers - Gathered detailed information about cases involving arrest, life-threatening injuries and reported to Responsible Officers- Interacted and engaged with thousands of international participants - Conducted business development and compliance site visits to participants and employers - Co-lead in-person orientation in Peru to over 300 participants - Adhered to the Department of State's J-1 visa regulations- Edited participant resource centers, handbooks and training materials - Kept detailed notes of all communication with participants and employers- Oversaw participant online orientation accounts and sent out orientation email blasts using MailChimp- Assisted with updating participant orientation video by creating scripts and researching video styles- Created website content for participant resource center - Assisted with training temporary staff on participant services procedures

- Registered guests and made necessary adjustments in the reservation system, issued room keys, provided information on hotel services and room location- Assisted the Manager on Duty with guest issues and requests- Trained new front desk agents - Received and processed payments, handled cash payments, explained guest charges accurately and responded to disputes of guest charges- Made room reservations and logged guest requests - Answered incoming telephone calls and emails promptly and professionally- Assisted bellmen, housekeepers, and maintenance staff when needed- Fulfilled all concierge duties during off-season

- Led and instructed classes of up to 10 children (ages 3-6) - Instructed classes in both Spanish and English- Ensured that students were matched to appropriate level - Provided a safe and fun learning environment - Discussed lesson content and evaluated progress with student's parents

- Taught English to children and adults at a private institute in Realico, La Pampa- Creatively planned daily coursework using videos and other multimedia aids- Assessed skill level, evaluated students, and provided feedback - Helped coordinate extracurricular activities including excursions to Achiras, Argentina and other English institutes

- Promoted new Napa Valley Education Center and Tasting Room to local hotels and restaurants - Drafted press releases and e-mail blasts - Created social media ads to promote brand during the Charleston Food + Wine Festival - Researched wine industry topics to aid in strategic planning regarding wine competitions and community involvement

- Organized, set-up and oversaw weddings and corporate events