The Centre for Better Health is a community-based charity that supports wellbeing and recovery from mental ill health. Key functions include oversight of the organisation's services, line-management, representing the organisation and building effective relationships with key stakeholders, quality assurance, ensuring effective delivery of organisation systems and processes, internal communications and culture, and monitoring and evaluation.

Responsible for managing major contracts, projects and services spanning two key programme areas: Migrant Communities and Debt. Monitored progress against planned targets; delivered planned outputs to deadline; wrote reports for funders and key stakeholders; ensured services ran efficiently and effectively; carried out stakeholder engagement and management. Line management responsibility for 5-8 members of staff, primarily in legal advice roles. Key achievements included: • Developing new processes/materials to meet contractual targets with limited resources• Running workshops with local organisations to share best practice approaches• Supporting staff to manage their time and workload effectively

IRMO is a community-led organisation that provides Latin American migrants with tools and information to build secure, independent, and integrated lives in the UK. Joined as Director (Maternity Cover). Transitioned to Joint-Director on a part-time basis after one year. Provided leadership and was responsible for the organisation’s administration, programmes and finances. Worked closely with the Management Committee to develop and implement IRMO’s strategic plan (including setting the annual budget, business planning, fundraising strategy, policies, procedures and managing external relations).Specific accountabilities included HR and people management; financial planning, management and reporting; fundraising; communications; compliance (AQS, OISC, Charity Commission, Companies House, among others); impact measurement; portfolio management; partnership development; health and safety and facilities management. Key achievements include:• Securing grant funding totaling £185k (including a successful bid to the European Commission)• Establishing new partnerships; helping to complement and strengthen our service provision • Implementing new systems/processes, including moving from paper to online accounting system• Developing a Theory of Change and impact measurement framework

Tasked with providing programme and project management support across the department:Running the process end to end for the board overseeing capital projects, ensuring that projects are progressing according to plan and that issues are resolved;Helping to ensure that standard PMO processes including risk management, lessons learned and change control are implemented across the Museum;Planning and running workshops to identify and tackle interfaces between projects;Supporting some of the larger projects and programmes, including managing individual work packages, developing and maintaining risk registers/RAID logs, managing internal stakeholder engagement and consultation, and writing reports.

Two fixed-term consultancies supporting the Planning, Monitoring and Evaluation and Private Fundraising and Partnerships (PFP) sections respectively. Acted as rapporteur for country office annual report review meetings, in Spanish and English. Tasked with producing three highly analytical and concise documents for the office and public use:• 2014 Regional Analysis Report • Director communications (annual letters) to the 24 country offices across the LAC region• 2014 Regional Thematic Fund Report

Part-time role coordinating the Latin American Family Project. This project aims to support children, young people and their families from the Latin American migrant community. • Recruited and managed a team of 15+ volunteers• Designed and delivered a programme of educational classes, activities and outings• Developed detailed schemes of work, guided by the National Curriculum• Created project documentation and carried out regular monitoring and evaluation activities• Built and managed successful partnerships with other education and community organisations• Delivered information and advice sessions for parents and other service users

Part-time position with Radar, an organisation that trains citizen reporters in some of the most isolated regions in the world. Developed a comprehensive framework for assessing the impact of Radar's flagship project, spanning three countries (India, Kenya and Sierra Leone) and some 260 participants;Guided the development of a theory of change logic model to identify project goals, preconditions to these, interventions and indicators;Developed questions and briefs for interviewers; collected and organised pre-existing and newly gathered data;Carried out analysis, wrote up findings and identified lessons learned.

Fixed-term consultancy supporting the planning, monitoring and evaluation section at the UNICEF Regional Office for Latin America and the Caribbean, based in Panama City, Panama. • Project managed prioritisation, goal setting and annual report feedback for 24 Latin American and Caribbean country offices, based on existing reports and technical inputs from staff • Acted as rapporteur for country office annual report review meetings, in Spanish and English• Wrote analytical and concise copy for Regional Director internal communications

Maximising income and support for UNICEF UK by developing relationships with existing supporters, engaging new prospects to secure committed giving and supporting colleagues on high level partnerships.Responsibilities and achievements:• Managing a caseload of 80 Trusts and Foundations (£5-25k capacity)Examples: Raised £220,000 for emergencies, projects and in unrestricted income from Jan-October 2013; built excellent relationships with lapsed donors, resulting in multiple gifts up to £20,000.• Writing engaging. tailored communications, including bespoke proposals and reportsExamples: Working to an agreed budget, researched, wrote and commissioned the production of the team's annual Emergency Report and Newsletter; wrote complex proposals and progress reports for the Syria emergency, raising £222,500.• Developing and implementing a number of team-wide projectsExamples: Developed, coordinated and monitored the Project Portfolio (a selection of priority projects to present to donors); created a strategy for the small trusts group.• Serving as main point of contact in the team for external and internal trust-related enquiries from national and international stakeholdersExamples: Responded to multiple external enquiries from trusts; one of which led to a grant of £50,000; organised and chaired a sector-wide meeting to voice challenges and share knowledge and learnings, coordinated items to discuss and administered agendas.• Supporting on high level trust approaches, engagement and cultivation events, international teleconference meetings, and representing the team on cross departmental strategy groupsExample: Written complex proposals, progress and impact reports for high level partnerships, resulting in gifts up to £500k.

Provided administrative support to the Donor Relations Team in their work with major donors, trusts and foundations• Wrote project proposals and reports for major donors, trusts and statutory funders• Researched new prospects using a number of on and offline tools • Managed diaries, organized agendas and took minutes at meetings• Booked travel arrangements and visas for field trips