Olivia Kline Email & Phone Number

Monticello, Mn, Us

• Develop and optimize data-driven CRM campaigns aligned with customer journeys and enrollment goals for 100 locations• Manage website and reputation management software to ensure a positive online presence• Design and distribute monthly family and subscriber newsletters via MailChimp• Write and create engaging content for multiple blogs and social media posts each month• Assist in managing all social media platforms to drive audience engagement and enhance brand awareness• Plan and oversee all community and sponsorship events, ensuring successful execution

- Helped managed the Customer Relationship Software (CRM) for 95+ locations - Assisted with all community and sponsorship events- Wrote and created engaging content for multiple blogs and social media posts each month- Helped manage all social media platforms- Managed all on-site marketing supplies and inventory

• Responded to incoming calls to efficiently schedule, reschedule, and cancel appointments• Processed payments and submitted insurance claims with accurate data entry• Followed up with clients on paperwork to ensure compliance and satisfaction• Managed the website and all social media platforms to enhance online presence and engagement

• Crafted and designed engaging content for the organization’s website to enhance user experience and drive engagement• Developed compelling graphics and visuals to boost awareness and interaction with the organization• Assisted in managing all social media platforms, contributing to brand visibility and audience growth

- Created a fun, secure, and comfortable environment- Transported the children to and from lessons and activities - Coordinated everyday activities that encourage education and social skills- Communicated with parents about daily activities and behaviors of the children

Mankato, Minnesota

- Accepted deposits of both checks and cash- Processed cash withdrawals- Received and processed payments for loans and mortgages- Balanced cash and checks at the end of the day

Mankato, Minnesota

- Took photos and created engaging posts on all social media platforms- Created fun and interactive events to promote dinning meal plans- Designed various graphics and visuals to increase engagement about the University Dinning Center

- Created a fun, secure, and comfortable environment- Transported the children to and from lessons and activities - Coordinated every day activities that encouraged education and social skills- Communicated with parents about daily activities and behaviors of the children

Rogers, Minnesota

- Lead the guest service desk by overseeing all day-to-day functions- Trained all new guest service team members- Handled guest exchanges, returns, questions, and complaints with grace and ease- Went above and beyond for a great guest experience for each guest

Bachelor'S Degree, Marketing, Alumni

Activities and Societies: Student Ambassadors, Marketing Club and Pinky Swear Foundation PACK

High School Diploma

Activities and Societies: Business Professional of America

Bachelor'S Degree, Marketing

Activities and Societies: Pinky Swear Foundation and Marketing Club