Olivia Dolan Email & Phone Number

Sturbridge, Ma

• Used basic QuickBooks to enter invoices, first month’s payments and appraisal payments• Assisted management, HR and payroll with daily tasks • Order Supply for different Branches

Stubridge, Ma

• Used Encompass to perform a basic review of loan documents to ensure the loan was ready for processing• Assisted in maintaining and selected new appraiser for their Mercury Network Fee Panel• Ordered and maintain necessary documents including, Written Verification of Employment, Flood Certificate, Fraud Audit Services, Title, Appraisal, Tax Transcripts

Stockbridge, Ma

• Performed daily front desk tasks and check-ins and check-outs using Maestro and created reservations for lodging and dining in the reservations department• Selected to be apart of the Safety Committee, to help improve the safety of the employees and guest• Worked on a newsletter called What’s Happening? Which is a list of events happening in the Berkshires

Umass Amherst

• Served food in a courteous manner• Assisted in training other students at different stations

Boothbay Harbor, Me

• Performed check-ins and check-outs via RDP system • Assisted guests with finding activities in the local area • Assisted guests with problems that came up by contacting the correct department to fix the problem or setting it right at the front desk

Sturbridge, Ma

• Performed check-ins and regular front desk task with a friendly personality• Responded to guest requests and concerns promptly • Posted charges from the gift shop

Sturbridge, Ma

East Brookfield

Bachelor'S Degree

High School