Olivia Dolan Email & Phone Number

Sturbridge, MA

• Used basic QuickBooks to enter invoices, first month’s payments and appraisal payments
• Assisted management, HR and payroll with daily tasks
• Order Supply for different Branches

Stubridge, MA

• Used Encompass to perform a basic review of loan documents to ensure the loan was ready for processing
• Assisted in maintaining and selected new appraiser for their Mercury Network Fee Panel
• Ordered and maintain necessary documents including, Written Verification of Employment, Flood Certificate, Fraud Audit Services, Title, Appraisal, Tax Transcripts

Stockbridge, MA

• Performed daily front desk tasks and check-ins and check-outs using Maestro and created reservations for lodging and dining in the reservations department
• Selected to be apart of the Safety Committee, to help improve the safety of the employees and guest
• Worked on a newsletter called What’s Happening? Which is a list of events happening in the Berkshires

Umass Amherst

• Served food in a courteous manner
• Assisted in training other students at different stations

Boothbay Harbor, ME

• Performed check-ins and check-outs via RDP system
• Assisted guests with finding activities in the local area
• Assisted guests with problems that came up by contacting the correct department to fix the problem or setting it right at the front desk

Sturbridge, MA

• Performed check-ins and regular front desk task with a friendly personality
• Responded to guest requests and concerns promptly
• Posted charges from the gift shop

Sturbridge, MA

East Brookfield

Bachelor'S Degree

High School