I frequently manage a high volume of customer transactions by accurately handling payments totaling over $1,500 daily and balance the register at the end of each shift, leading to error-free financial records. Along with this, I facilitate clear and timely communication between clients, stylists, and management, acting as a liaison toensure streamlined daily operations, reduce scheduling conflicts, and enhance overall team cohesion.

Miriam's Heart is a New Jersey-based non-profit that radically supports children who were adopted or survivors of foster care and their families. In this role, I worked closely with team members to plan and execute various events engaging in effective communication and delegating responsibilities. I also assisted in the planning and cleaning up of events by setting up, breaking down venues, and scheduling activities. I additionally helped organize the logistics of an annual gala that hosts 200 people to generate income and increase support for our organization.

In my role as a barista, I managed 2 cash registers, processed transactions totaling over $450 daily, and compiled detailed reports to ensure proper accounting of daily sales to maintain financial accuracy and integrity of the workplace. I additionally provided personalized and attentive customer service by listening to guests' preferences and engaging in conversations, resulting in increased customer satisfaction and positive word-of-mouth referrals on Google Review. In the past few months, I created comprehensive training to equip 8 new baristas with essential interpersonal and technical skills in order to foster a close and efficient team culture in a fast-paced environment, enhancing overall service quality.

In my role as a filing intern, I participated in official hearings alongside immigration lawyers to gain valuable insight and experience in legal proceedings and courtroom etiquette, resulting in more efficient collaboration. I also coordinated logistics for a 15-person legal team by categorizing case files, retrieving information upon request, and reviewing specific filing information to support 2000 clients.

In my sophomore year of high school, I worked at Stage House Tavern in Somerset, New Jersey. Here, I was responsible for seating and attending to customer needs, doing take-out orders, answering the phone, creating reservations, and working closely with my coworkers and managers in a fast-paced environment to ensure that all of our guests were taken care of.