Olivia Onnen Email & Phone Number

Maple Valley, Washington, United States

As a Marketing Transaction Coordinator for Guild Mortgage Maple Valley, I promote our loan officers’ business and attract clients through social media. I handle administrative tasks such as managing invoices, expenses, ordering supplies, maintaining office cleanliness, answering calls, planning events, and organizing meetings. Key responsibilities include:- Developing and implementing social media campaigns to increase client engagement and acquisition.- Coordinating loan transactions from application to closing, ensuring documentation is complete and accurate.- Communicating with associated parties to facilitate smooth transactions, including ordering verifications of employment.- Supporting loan officers and providing exceptional customer service throughout the loan process.

Newcastle, Washington, United States

As an Outlets Supervisor at The Golf Club at Newcastle, I had the privilege of leading a dedicated team of 20-30 employees. In this role, I provided guidance, training, and unwavering support to ensure the delivery of exceptional customer service. My primary responsibilities included: - Addressed guest inquires and resolved issues promptly to boost customer satisfaction.- Created a welcoming environment for memorable guest experiences.- Managed beverage inventory and prevented shortages through ordering and restocking.- Implemented sales strategies to maximize revenue, utilizing selling techniques and promotions.

Newcastle, Washington, United States

As a Refreshment Cart Server at The Golf Club at Newcastle, I delivered exceptional customer service to members and guests on the course. My responsibilities included efficiently preparing and serving drinks, engaging with customers to enhance their experience, and accurately handling transactions up to $6,000 a day. I consistently maintained a well-stocked and organized beverage cart, ensuring the golfers had access to a variety of snacks and beverages. This role sharpened my customer service and time management skills, as well as my ability to provide a postive and enjoyable experience for members and guests.

Seattle, Washington, United States

As a Marketing Specialist at Global Sports & Events, I played a pivotal role in enhancing the effectiveness of social media platforms by boosting daily engagement and refining analytics. Additionally, I showcased my strong organizational abilities by coordinating and actively participating in on-site events, including traveling to Arizona. My commitment to data-driven decision-making led me to conduct comprehensive market research, allowing us to identify growth opportunities and fine-tune our marketing strategies for optimal results.

Thousand Oaks, California, United States

In my server and bartender role at Pedals & Pints Brewing Company, I greeted and served customers, offered menu recommendations, and took orders with precision and efficiency. Leveraging my knowledge of the brewery's beer offerings, I consistently provided suggestions to customers to align with their preferences. I upheld a tidy and organized workspace, maintaining fully stocked service areas to ensure prompt customer service.

Agoura Hills, California, United States

In my role as a Social Media Marketing Intern, I played a vital role in managing social media platforms with 300k+ followers, involving content creation, graphic design, and scheduling using management tools. I closely tracked performance metrics, identifying trends and opportunities for improvement. I executed successful social media giveaways, elevating brand awareness and engagement, leading to substantial follower growth.

Sammamish, Washington, United States

Refreshment cart server & food and beverage server in the restaurant.

Thousand Oaks, California

Sammamish, Washington

Sammamish, Washington

Issaquah, Washington

As a front-desk receptionist at Salon O, I played a central role in creating a warm and welcoming environment for clients and staff. My daily responsibilities included managing appointments, greeting clients, coordinating salon schedules and maintaining a clean salon. I handled phone inquiries and in-person interactions to provide excellent customer service. My experience as a receptionist has honed my organization skills, customer service abilities, and my capacity to maintain a smooth and professional operation in a busy salon setting.

Sammamish, Washington

Swim instructor and lifeguard

Bachelor Of Arts - Ba, Marketing Communications

Activities and Societies: CLU Financial Planning AssociationGraduated with Academic Honors: Cum Laude

Education record

Activities and Societies: Cheerleading, Swim Team, Track & Field, DECA